Client Partner/Service for IQVIA Language Solutions

Strategic And Experienced Leader For Language Solutions Division

IQVIA, a global leader in healthcare analytics and technology solutions, is seeking a strategic and experienced leader to join our Language Solutions division. This leadership role will drive growth, build internal capabilities, and serve as a Subject Matter Expert (SME) in multilingual solutions across Patient Recruitment, Medical Affairs, and Marketing & Brand Communications. The position will ensure our language services are embedded across key phases of the life sciences value chainsupporting patient and HCP engagement, scientific communication, and brand impact on a global scale.

Key Responsibilities

Client Engagement & Strategic Growth

Cultivate senior-level client relationships and act as a trusted advisor across clinical, medical, and commercial functions.

Identify and pursue opportunities to expand the footprint of language services in clinical trial recruitment, medical affairs deliverables, and brand launch activities.

Lead high-value engagements and drive client satisfaction, retention, and growth.

SME & Solution Leadership

Serve as the internal and external Subject Matter Expert for multilingual solutions in:

• Global patient recruitment and retention campaigns
• Medical writing, publications, MSL communications, and regulatory documents
• Brand localization, creative transcreation, and omnichannel content strategy
• Provide expert guidance on language quality, regulatory requirements, transcreation, patient comprehension, and cultural adaptation.
• Review and validate proposals and scopes of work to ensure clinical, medical, and marketing relevance.

Capability Building & Enablement

Build and scale repeatable solutions and delivery models for priority use cases.

Collaborate with Operations, Technology, and Commercial teams to improve process efficiency and service readiness in assigned focus areas.

Lead internal enablement by training commercial and delivery teams on best practices for language services in clinical and commercial settings.

Develop playbooks, solution guides, and case studies to support scalable growth.

Internal Collaboration & Influence

Work closely with IQVIA Patient Recruitment Services, Medical Affairs, Brand & Commercialization, and RWS to integrate language support into end-to-end offerings.

Guide solution design and implementation in multi-service projects involving localization, translation memory, validation, and global launch support.

Influence roadmap development by sharing market needs and client feedback with product and strategy teams.

Innovation & Thought Leadership

Represent IQVIA Language Solutions in client workshops, industry events, and internal forums as a thought leader.

Stay abreast of regulatory changes, digital trends, and evolving content requirements in clinical trials, medical affairs, and pharmaceutical marketing.

Contribute to innovation initiatives including AI/MT integration, voice and video localization, and patient-centered content solutions.

Required Qualifications

Bachelor's degree in Life Sciences, Communications, Linguistics, Marketing, or related field; advanced degree preferred.

8+ years of experience in client services, account leadership, or solution consulting in life sciences, CROs, or LSPs.

Demonstrated subject matter expertise in at least two of the following: Patient Recruitment, Medical Affairs, or Marketing & Branding for biopharma or medtech.

Proven track record of building or scaling services and internal capabilities.

Strong knowledge of localization tools, translation workflows, regulatory requirements, and clinical content standards.

Exceptional communication, influence, and presentation skills.

Preferred Qualifications

Experience with multilingual clinical trial materials, scientific content, and pharma brand launches.

Background in content strategy, creative localization, or linguistics is a plus.

Multilingual proficiency is advantageous.

Prior experience at IQVIA or in a large-scale healthcare organization preferred.

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.