Description
Job Description:
Title: Account Manager - Commercial Lines
Fully Remote: candidates in Eastern or Central Time Zones
Supporting: Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Book Focus: Construction, Contractors, Property | Requirement: active P&C license
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.
Key Responsibilities:
Technical Competence: Maintain technical competence and industry expertise.
Team Leadership: Direct daily activities of the account management team.
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.
Policy Management: Manage policy expirations and renewals.
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.
Policy Compliance: Stay updated on company policies and procedures.
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.
Champion IOA Values: Demonstrate integrity and leadership.
Ideal Candidate Qualifications:
3+ years of account management experience, or 5+ years in the insurance industry
Thorough knowledge of insurance brokerage and client needs
Required active licensing; professional designation (CIC or equivalent) preferred
Strong analytical, problem-solving, and decision-making skills
Exceptional customer service, communication, multitasking, and organizational skills
Proficiency in MS Office (Outlook, Word, Excel)
High School Diploma (or equivalent)
What We Offer:
Competitive salaries and bonus potential
Company-paid health insurance
Paid holidays, vacations, and sick time
401K with employer match
Professional growth and career progression opportunities
Respectful culture and work/family life balance
Community service commitment
Supportive teammates and a rewarding work environment
What to Expect (Application Process):
30-Minute Phone Screen, Online Assessments, and Interview(s)
Salary Range
The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Account Manager - Commercial Insurance (Eastern or Central Time Zones) • Pinellas Park, FL, US
Title: Account Manager - Commercial Lines.Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and g... Show more
Business Insurance Account Manager.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 15,000 of the industry's bri... Show more
Commercial Lines Client Service Manager.The Commercial Lines Client Service Manager is responsible for assisting producers and clients in maintaining insurance coverage for commercial lines of insu... Show more
Title: Senior Account Manager - Commercial Lines.Remote, Eastern or Central Time Zones only.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company ... Show more
Title: Account Manager - Commercial Lines.Eastern (EST) or Central (CST) time zones.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, ... Show more
Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts.You will inc... Show more
Position Overview** At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We wo... Show more
Title: Account Associate - Commercial Lines.Remote, with appropriate licensing.Eastern and Central Time Zones Only).General, Construction, Hospitality.Please note: If this position is posted as eit... Show more
Title: Account Manager - Commercial Lines.Shared Services – provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and g... Show more
Are you passionate about the Medicare population, looking for an opportunity to work in sales, and wanting the ability to directly impact your own income potential? Do you have a track record of bu... Show more
Title: Senior Account Associate - Commercial Lines.Remote (Central and Eastern Time Zones Only).Agriculture, Construction, Contractors .Please note: If this position is posted as either fully remot... Show more
Business Insurance Account Manager.Award-winning, inclusive, Top Workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 15,000 of the industry's bri... Show more
Title: Account Manager - Commercial Lines.Binghamton, NY or Syracuse, NY office.Construction, Contractors, Habitational |.Please note: If this position is posted as either fully remote and/or hybri... Show more
Title: Account Manager - Commercial Lines.General, Construction, Contractors.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individ... Show more
Job Opportunity At Marsh McLennan Agency.Award-winning, inclusive, top workplace culture doesn't happen overnight.It's a result of hard work by extraordinary people.More than 15,000 of the industry... Show more
Sales & Service Manager - Pinellas County.Republic Bank believes in the development and advancement of our associates.We offer the opportunity to learn all aspects of the company to prepare for fut... Show more
Title: Senior Account Associate - Commercial Lines.Remote/ Eastern and Central Time Zones Only.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with compa... Show more
Commercial Insurance Account Manager.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of... Show more
Build the Future with Us - EquipmentShare is Hiring a Territory Account Manager At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something t... Show more
Senior Title Examiner/ Account Manager - Westcor Land Title Insurance Company.Job Category: Plant Worker Requisition Number: SENIO002019.We are seeking an experienced Florida Senior Title Examiner ... Show more
