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Covenant Living Communities and Services
Receptionist (Full Time- Evenings)Covenant Living Communities and Services • Evanston, Illinois, US
Receptionist (Full Time- Evenings)

Receptionist (Full Time- Evenings)

Covenant Living Communities and Services • Evanston, Illinois, US
30+ days ago
Salary
$16.06 hourly
Job type
  • Full-time
Job description
JOB DESCRIPTION Part of a nation wide family of Continuing Care Retirement Communities, Covenant Living is seeking a Receptionist. This position is accountable for greeting residents, staff, and visitors in person or on the telephone, in a manner that promotes Covenant Living in a positive, professional way.
  • Answer all telephone calls as quickly as possible in a polite, personal, and friendly manner. Transfers calls appropriately. Take messages when the individual requested (resident or staff) is not available.
  • Monitor emergency system, directs staff to emergent situations, calls emergency personnel as appropriate, completes resident checks as appropriate to specific desk
  • Provide information to all visitors and see that they are directed to the appropriate individual who can assist them, ensuring that all visitors/contractors sign in and wear appropriate badges according to policy and procedure.
  • Ensure that reception desk and lobby are kept clean and organized after each shift.
  • Facilitate transportation requests to appropriate staff, coordinate and communicate the timing of transportation to residents and staff. Places courtesy calls to residents to remind them of transportation trips.
  • Assist residents in signing up for programs and activities and collect payment.
  • Is knowledgeable about all office equipment and is able to demonstrate how to use it to other staff, monitors equipment, reports supply need and issues to Lead Receptionist.
  • Sell postage stamps to residents and staff, receive packages and mail, sort mail and log in packages, inform residents/staff of packages to pick up.
  • Facilitate maintenance requests, inputs requests into system, and communicates to appropriate staff urgent or emergent situations.
  • Complete monthly charge sheets in accordance to procedure.
  • Support other departments in clerical duties as assigned by the Administrative Services Coordinator
  • Support the Lead Receptionist in clerical duties and maintenance of the reception area
  • Balance cash register/drawer including cash receipts and checks that have been cashed for individuals at the desk.
  • High school education or equivalent.
  • One year of secretarial training or clerical experience.
  • Highly organized, detail oriented with excellent interpersonal and communication skills both verbal and written in English. .
  • Pleasant personality and telephone voice.
  • Ability to remain calm in an emergency situation.
  • Complete confidentiality when circulating general information.
  • Knowledge of computers including Microsoft Office Suite.
  • Interest in and desire to work with older adults.

Compensation Pay Range:

$16.06 - $20.88 per hour

Reasonable Pay Estimate

A reasonable estimate of the pay range for this position is $16.06 - $20.88 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

  • Medical, dental and vision insurance

  • Employer paid group term life and disability

  • Paid Time Off (PTO) & six paid holidays

  • 403(b) with a 3% employer match

  • Fitness center use at most facilities.

  • Various voluntary benefits:

  • Life, AD&D

    Tuition assistance and scholarships

    Employee assistance program

    Legal services, home/auto insurance, discount purchasing program

    Pet Insurance

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Receptionist (Full Time- Evenings) • Evanston, Illinois, US

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