Assessment Specialist Supervisor - Woodbury and Surrounding Counties

Assessment Specialist Supervisor - Woodbury & Surrounding Counties

Company: CareStar, Inc.

Location: Woodbury County, IA (and surrounding areas)

Job Type: Full Time | Remote with Field Visits

Industry: Healthcare / Social Services / Case Management

About the Opportunity at CareStar

Founded in 1988 in Cincinnati, Ohio, CareStar, Inc. is a recognized leader in long-term care case management and population health. With a mission to Improve Communities by Improving Lives, we proudly serve individuals across Ohio through compassionate, high-quality care coordination. We are currently seeking an Assessment Specialist Supervisor to join our Iowa Clinical Department. This is a meaningful opportunity for professionals who are passionate about helping others live healthier, more independent lives. As an Assessment Specialist Supervisor, you'll work directly with individuals to assess their needs, develop personalized care plans, and connect them with essential services and supports. You'll be part of a mission-driven team that values your expertise, supports your growth, and empowers you to make a real difference in your community.

Key Responsibilities

• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar policies and procedures.
• Maintains confidentiality as related to patient information. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offence.
• Follows the acceptable use policy while using any information systems owned or controlled by CareStar.
• Directly supervises, manages, and oversees staff, including hiring, firing, and providing performance evaluations, and individual development goals and objectives.
• Ensures functions of the department are in compliance with appropriate program requirements, CareStar policies and guidelines, and contract standards.
• Monitors intake inquiries and requests; ensures appropriate information and referral services are provided in a timely manner.
• Oversees the assignment of initial eligibility assessments and other clinical work to appropriate staff and new individuals to a Clinical Supervisor.
• Monitors and tracks applicant status until a final determination is made.
• Responds to inquiries and provides supporting documentation regarding cases as necessary.
• Monitors the initial enrollment process for potential high-risk situations and notifies management as appropriate.
• Participates on agency committees and performs quality improvement activities as needed.
• Serves on work groups, community groups, committees, or other task forces and attends meetings as requested.
• Participates in sales presentations, RFPs, RFIs and other proposals.
• Performs other projects and duties as assigned.

Minimum Qualifications

• Active License as RN, LSW or LPN.
• 12 months experience in home and community-based services within the past 5 years.
• Ability to instruct, counsel, and evaluate subordinate professional staff; effective oral and written communication skills with attention to detail in assessment and in documentation.
• Excellent organizational skills with the ability to prioritize projects and be attentive to detail.
• Effective interpersonal skills with respect for others, including consumers, co-workers and other professionals within a diverse work environment.
• Demonstrates strong critical thinking and problem solving skills and flexibility in relationship to job requirements.
• Computer skills sufficient to enter and process consumer information, report preparation, and use CareStar's website and email, and familiarity with suite of Microsoft Office programs.
• Valid driver's license and car insurance, as required by State law, and reliable transportation to drive to other CareStar offices, as business requires.
• Adheres to the CareStar Rule in performance of job responsibilities.
• Understands and complies with CareStar Policies and Procedures.
• Why Join CareStar?
• Competitive salary based on experience and education
• Comprehensive benefits: Medical, dental, vision, life insurance
• 401(k) with a generous company match
• Paid time off + 10 paid holidays
• Employee Stock Ownership Plan (ESOP) become a part-owner in the company
• Supportive, mission-driven culture focused on improving lives