Collectors Universe, Inc. in Plano, TX, seeks a Supervisor of Beckett Customer Care to lead daily customer care operations and drive service results. You will coach Team Leads and CSRs, manage KPIs across channels, and work with cross‑functional teams to optimize processes from the Plano office. The role emphasizes leadership, performance coaching, and a hands‑on approach to improve customer experiences while ensuring on‑site presence five days a week. #J-18808-Ljbffr
Plano-based Customer Care Supervisor & Coach • Plano, TX, United States
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