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Patient Care CoordinatorAGSI • Laguna Niguel, California, USA
Patient Care Coordinator

Patient Care Coordinator

AGSI • Laguna Niguel, California, USA
11 days ago
Job type
  • Full-time
  • Permanent
Job description

Company Name: Total Vision

Position: Patient Care Coordinator

Location:Total Vision Laguna La Paz - 27451B La Paz Rd. Laguna Niguel CA 92677

Duration: Full-time Direct Hire

Pay: $16.50 - $22.00 Hourly

Job Description

Major Duties and Responsibilities:

  • Warmly greet incoming patients upon entering the practice and complete the check-in process.
  • Administrative duties included answering telephones scheduling patient appointments per doctor preferences and transcribing messages for return calls and faxes.
  • Obtain and verify insurance eligibility for all applicable patients. Responsible for auditing and editing insurance claims as needed.
  • Scanning and entering routing slips and other documents into EHR
  • Confirm all appointments for the following day and reschedule no-show appointments. Also utilize the practices recall system.
  • Pull and prepare charts for all patients scheduled for the following day.
  • Processing sales of contact lenses through phone calls or doctor transitions.
  • Responsible for keeping the front desk organized at all times.
  • Opening and closing procedures are determined by practice.

Required Skills/Knowledge:

  • Demonstrated flexibility in addressing a broad spectrum of patient requirements and preferences.
  • Demonstrated ability to cultivate positive patient rapport and build relationships while increasing patient retention.
  • Strong communication skills (oral and written) with the proven ability to manage priorities in a fast-paced environment.
  • Ability to multi-task set priorities and ensure that patient commitments/deadlines are met.
  • Proficiency in the utilization of automated equipment and systems standards in the optometry industry

Qualifications:

  • High school diploma GED or equivalent
  • Experience in the Ophthalmic/Optometric/medical industry is a plus but is not required
  • Amenable to working onsite

Physical Requirements:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Must be physically able to sit for long periods of time read a computer screen for long periods of time reach and lift up to 20 lbs. Hand dexterity and eye and hand coordination are critical. The employee is subject to inside environmental conditions. Employees schedule could include after-hour projects as needed.

Employment Type : Full Time
Experience: years
Vacancy: 1
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Patient Care Coordinator • Laguna Niguel, California, USA

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