Talent.com
ThreePDS
Executive Referral ManagerThreePDS • Atlanta, GA, United States
Executive Referral Manager

Executive Referral Manager

ThreePDS • Atlanta, GA, United States
10 days ago
Job type
  • Full-time
Job description

Executive Referral Manager

As an Executive Referral Manager, you will play a crucial role in managing and enhancing customer relationships on behalf of various departments including Executive Management, Legal, Engineering Services, Dealers, and Public Relations. Your expertise in financial negotiation, legal implications, and creative problem-solving will be vital in delivering personalized and satisfactory resolutions to complex cases.

Primary Responsibilities

  • Manage all customer communications for various internal departments and external partners.
  • Negotiate and manage post-warranty settlements and sales incentives, enhancing customer loyalty and driving business to dealerships.
  • Resolve escalated customer issues through sound financial management and mastery of diverse categories such as product, service, recalls, sales, warranty, legal issues, and more.
  • Support emission modification campaigns and facilitate projects at authorized dealers.
  • Review Lemon Law Buyback cases, utilizing goodwill toolkits to prevent further escalation.
  • Collaborate with Legal and Engineering Services to research and resolve Product Liability claims.
  • Submit vehicle information templates to alert departments of potential issues.
  • Educate team and stakeholders on trending topics and act as a subject matter expert.
  • Document and update customer/vehicle information accurately within internal systems.
  • Provide training and mentorship to new team members.

Qualifications

  • Degree in Business Administration or Business Management, or equivalent work experience.
  • 2-4 years of experience in administration, business practices, and management principles.

Other Skills

  • Ability to represent the company in litigation and court appearances.
  • Strong follow-up and probing skills.
  • Flexibility to work varied hours and travel frequently at short notice.
  • Excellent written and verbal communication skills.
  • Proficiency in office software and internal systems.
  • Understanding of organizational structure and workflows.
  • Knowledge of the automotive industry and competitive brands.
Create a job alert for this search

Executive Referral Manager • Atlanta, GA, United States

Similar jobs

Executive Referral Manager

ThreePDSAtlanta, GA, United States
Full-time

As an Executive Referral Manager, you will play a crucial role in managing and enhancing customer relationships on behalf of various departments including Executive Management, Legal, Engineering S... Show more

 • Promoted

Plant Controller

CFSGriffin, GA, US
Full-time

Plant Controller (Griffin, GA).Salary: $140,000 - $170,000 + bonus.Why This Opportunity Stands Out:.Senior-level finance leadership role with direct influence on plant performance and strategy.True... Show more

 • Promoted

Strategic Client Executive III, NA- Southeast Region - Remote 2364227 | Atlanta, Georgia | Remote

UnitedHealthcare At HomeAtlanta, GA, United States
Remote
Full-time

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care.The work you do here impacts the lives of millions of people ... Show more

 • Promoted

Assistant Manager

Panera Bread CompanyFayetteville, GA, United States
Full-time

That PERFECT OPPORTUNITY,LOOK NO FURTHER and JOIN the PANERA BREAD TEAM! As an Associate, you will work in a CLEAN, FUN, FAST PACED ENVIRONMENT, with many opportunities for.Flexible Scheduling! (ar... Show more

 • Promoted

Head of NORAM Technical Account Mangement

Checkout.comAtlanta, GA, United States
Full-time

Head Of Noram Technical Account Management.You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we're behind many of the digital experiences you use eve... Show more

 • Promoted

Client Executive, PLM

TriMech Solutions LLCAtlanta, GA, United States
Full-time

Job Category: Solutions Sales Requisition Number: CLIEN001451.Raleigh, NC 27615, USA +4 more locations.About TriMech Enterprise Solutions.TriMech Enterprise Solutions (TES) team enables innovation ... Show more

 • Promoted

General Manager

MarriottFayetteville, GA, United States
Full-time

Additional Information** Relocation Assistance Available **Job Number** 26088398 **Job Category** Property Leadership **Location** 350 Trilith Pkwy, Fayetteville, Georgia, United States, 30214 V... Show more

 • Promoted

Assistant Business Manager Executive & Strategic Operations

GSMAAtlanta, GA, United States
Full-time

This role presents an exciting chance to join a fast-paced, globally connected team that supports major events and strategic priorities in the telecommunications industry.You will have the opportun... Show more

 • Promoted

Executive Relationship Manager

Morgan StanleyAlpharetta, GA, United States
Full-time

Executive Relationship Manager.The Executive Relationship Manager (Executive RM) is the face of the Workplace to our high-net-worth executives and seek to build trust and develop relationships with... Show more

 • Promoted

Strategic Client Executive III, NA- Southeast Region - Remote

UnitedHealthcareAtlanta, GA, United States
Remote
Full-time

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care.The work you do here impacts the lives of millions of people ... Show more

 • Promoted

Hospice RN Executive Director | Lead Growth & Operations

Purple Cow RecruitingStockbridge, GA, United States
Full-time

Hospice Executive Director | Lead Growth & Operations.Full Time | Executive Leadership | Hospice Operations.Elizabeth Banzhaf, LPN Co-Founder & COO.Heartline Staffing, in partnership with Purple Co... Show more

 • Promoted

Executive Director, Sales, HBV & HDV

ConfidentialAtlanta, GA, United States
Full-time

Executive Director, Sales, HBV & HDV.Successful pharmaceutical research & development company.Biotechnology and Pharmaceuticals.The Company is seeking an Executive Director, Sales for HBV and HDV.T... Show more

 • Promoted

Restaurant Managers

Chicken Salad ChickFayetteville, GA, United States
Full-time

Description** **Assistant Manager** **Job Summary** The Assistant Manager delivers exceptional results through others.They assist the General Manager in providing an engaging environment for res... Show more

 • Promoted

Principal Account Executive

Crisp Video GroupAtlanta, GA, United States
Full-time

Top performers at Crisp will earn $250K$350K without having to be a road warrior! We sell a proven service with a short sales cycle and without prospecting!! If you thrive in a fast-paced, high-per... Show more

 • Promoted

HCM Account Executive

PaylocityNorcross, GA, United States
Full-time

Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce.The company has become one of the fastest-growi... Show more

 • Promoted

Restaurant Managers

Chicken Salad Chick PoolerFayetteville, GA, United States
Full-time

Assistant Manager Job Summary The Assistant Manager delivers exceptional results through others.They assist the General Manager in providing an engaging environment for restaurant teams and guest... Show more

 • Promoted

Operations Assistant Store Manager in Training

Home DepotGriffin, GA, United States
Full-time

Position Purpose: Operations Assistant Store Manager in Training (OASM-IT) will gain hands-on experience in the key responsibilities and functions of a Operations Assistant Store Manager at The Ho... Show more

 • Promoted

Account Executive

Slice Merchant ServicesHampton, GA, US
Full-time

Excellent opportunity to join a leading, national credit card processing company that has over a decade of industry experience.Slice Merchant Services offers innovative payment processing solutions... Show more

 • Promoted

Account Executive, Majors Acquisition

StreamlitAtlanta, GA, United States
Full-time

Account Executive At Snowflake.At Snowflake, we are powering the era of the agentic enterprise.To usher in this new era, we seek AI-native thinkers across every function who are energized by the op... Show more

 • Promoted

Leader, Client Executive

Webex Events (formerly Socio)Atlanta, GA, United States
Full-time

Client Executive Role at Cisco.While this role works remotely, the candidate must be based in the Atlanta, Boston, or New York Metro area.Onsite client presence and travel to our Atlanta-based clie... Show more