The Medical Assistant III (MA) is responsible for maintaining a highly professional environment, ensuring a collaborative relationship with patients and physicians. The MA will assist with the non-clinical tasks required to ensure smooth patient access and flow.
This includes but is not limited to the following tasks:
The non-clinical responsibilities of this position would also include pre-authorization process and acting as a liaison between the providers and patient. The Medical Assistant will work collaboratively with staff to ensure all proper records are received and all appropriate testing is completed prior to appointment/surgery date. The Medical Assistant will provide updates to the staff and patients on timing and status for all the above tasks that could have an impact on the patient's health and/or testing and treatment options. Ensures even patient flow and continuous communication within Hoag and referring physician offices.
May be required to start at a different location throughout the workweek or travel to multiple sites.
Education and Experience Required:
HMG/OCW:
HUC:
Diabetes Center:
Oncology/Gastro/Digestive/Pain Management Specialty Clinics:
Certifications Required:
Current BLS (AHA) Certification
Pain Management Center:National Certified Phlebotomy Technician (NCPT) or California specific CPT I
Diabetes CenterCPTI-CPT-Certified Phlebotomy Technician(Employees hired into role prior to 3/16/2025 are grandfathered into their position and must obtain the CPTI within 210 days to remain in their position)
Certifications Preferred:
Physical Requirements:
Medical Assistant III: Digestive Health Clinic • Aliso Viejo, CA, United States
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