Store Manager - Seattle

Direct Tools Factory Outlet, a division of R&B Sales and Marketing, INC, is looking for a results‑driven Store Manager to oversee operations and drive success at our Seattle Outlet Store. Location: Tulalip, WA area (candidate must live in/relocate to this area). Responsibilities Lead and develop the store team to deliver exceptional customer service and achieve sales and profitability goals. Oversee all daily store operations, including opening/closing procedures, cash handling, and adherence to company policies. Drive sales performance by monitoring key metrics, analyzing trends, and implementing strategies to maximize results. Manage staffing schedules, training, and performance evaluations to ensure a high‑performing and engaged team. Maintain accurate inventory levels through regular cycle counts, audits, and effective loss prevention practices. Ensure visual merchandising standards are executed consistently to enhance the customer shopping experience. Resolve customer inquiries and concerns in a professional manner that builds loyalty and repeat business. Partner with district and corporate leadership to implement initiatives, promotions, and new product launches. Foster a culture of accountability, teamwork, and continuous improvement within the store environment. Ensure compliance with health, safety, and security standards to protect employees, customers, and company assets. Qualifications Minimum 5 years of retail supervisory/management experience, preferably in high‑volume or specialty retail. Bachelor’s degree in business, management, or related field preferred; equivalent experience considered. Minimum age 21 and eligible to work in the United States without sponsorship. Knowledge of TTI brand products and/or retail power equipment industry preferred. Demonstrated ability to drive sales growth, control expenses, and improve profitability. Proven track record of developing, motivating, and retaining high‑performing teams. Strong customer service mindset with conflict resolution skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint); additional retail software a plus. Strong communication skills, both written and verbal, with the ability to influence and engage at all levels. Ability to travel for in‑person training, meetings, and occasional support of other store locations. Competencies & Skills Leadership presence with ability to inspire, coach, and develop a diverse team. High level of business acumen with strong analytical and strategic thinking skills. Customer‑focused mindset with commitment to delivering exceptional in‑store experiences. Flexibility and adaptability in managing shifting priorities and retail challenges. Strong organizational and problem‑solving skills with ability to plan, prioritize, and execute in a fast‑paced environment. Effective product knowledge and presentation skills to showcase merchandise and drive sales. Initiative, accountability, and continuous improvement mindset to achieve results and enhance store operations. Nature of Position Full‑time, in‑store presence required to lead daily operations and team performance. Ability to work a flexible retail schedule, including evenings, weekends, and holidays as business needs require. Ability to stand, move about the sales floor for extended periods and lift/transload packages up to 50 lbs. Capability to reach overhead, climb ladders, and maneuver products and displays safely. Manual dexterity to assemble displays, handle small parts, and operate retail tools/equipment. Self‑motivated, dependable, and collaborative with strong time management and planning skills. Compensation and Benefits Pay range: $24.00 – $26.44 per hour (Target annual salary $50,000 – $55,000). Sales contests and incentives to earn additional income. Company smartphone and computer. Medical, vision, and dental benefits available. Short‑term disability, long‑term disability, basic life insurance, basic AD&D, and more. 401(k) with company match 50% up to 8% of salary. Eligible for up to 11 paid holidays (based on hire date). PTO accruals based on hire date; up to 104 hours in first two years. We are an equal opportunity employer and welcome applications from all qualified individuals. #J-18808-Ljbffr