We are seeking a full-time Move-In Coordinator to join our team at Overlake Terrace Retirement Community in Redmond WA. Moving into a senior living community is one of the biggest transitions in a residents life and you will be the person who makes it feel smooth organized and welcoming from the moment a family says yes to the day their loved one feels at home.
Who We Are
Our supreme goal is to do and be the best in all we undertake and to provide a Stellar life for our residents their families and our employees. - Evrett Benton CEO
If you are looking for a company and team that understands the value of people then look no further! Stellar Senior Living is the premier assisted living and memory care provider in the Western United States. Founded in 2012 we have experienced consistent growth adding senior living communities to our family each year. We continue to grow and seek top talent to join our team and continue the journey with us.
What We Offer
Competitive hourly compensation: $28.00 - $33.00per hour based on experience
Benefits include medical dental vision a generous Paid Time Off program holidays 401k and more!!!
A growing company with opportunities for advancement
Company-sponsored training tuition reimbursement and other learning opportunities
Your Role:
As our Move-In Coordinator you will partner with our Family Advisor and community leadership to guide new residents and their families through every step of the move-in journey.
Coordinate all aspects of the move-in process from deposit through move-in day
Serve as the primary point of contact for incoming residents and their families answering questions and keeping them informed at each step
Ensure apartments are move-in ready by coordinating with maintenance and housekeeping
Complete collect and track all move-in paperwork and required documentation
Communicate new resident arrival details to dining wellness and life enrichment teams so day one feels personal
Welcome new residents on move-in day and coordinate day-of logistics
Follow up with new residents and families during their first weeks to ensure a successful transition
Maintain accurate records of deposits move-in dates and apartment availability in our CRM
Support tours sales events and community outreach as needed
Qualifications
High school diploma or equivalent
Experience in customer service hospitality administrative support or senior living preferred
Highly organized with strong attention to detail and follow-through
Warm clear communicator with seniors families and coworkers
Comfortable with computers including Microsoft Office and CRM systems
Love for seniors!
Equal Opportunity Employer
Stellar Senior Living is an equal opportunity employer. We are committed to providing an inclusive and welcoming environment for all employees residents and applicants. We prohibit discrimination and harassment of any kind based on race color religion age sex
national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. All employment decisions are based on business needs job requirements and individual qualifications.
Washington Pay Transparency
The expected pay range for this position is $20.60 - $30.90 per hour. Actual compensation may vary based on experience education and other relevant factors.
Benefits for eligible employees include: medical dental and vision insurance; paid time off and paid holidays; 401(k) retirement plan with company match; company-sponsored training development and tuition reimbursement; employee meal program; and additional voluntary benefits.
Required Experience:
IC
Move-In Coordinator • Redmond, Washington, USA
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