L&I INVESTIGATOR 1

Job Title

This position functions within the Investigations Program and the Legal Services program. This position reports to the unit Supervisor. This position is also matrix-managed with the Customer Service, Compliance, and Public Safety program so that both program practices and procedures used are understood and followed.

Further, this position supports the mission to prevent abuse of the workers' compensation system and protect the economic vitality of Washington State. This position primarily investigates fraud, theft, or other unlawful activity conducted by injured workers, while serving as a reviewing party to incoming referrals made to the investigations program.

Job Description

Some of what you will do:

• Conduct complex civil investigations under the Industrial Insurance Act (RCW 51) concerning allegations of claimant fraud on a wide range of benefit eligibility issues, which may include Washington, adjoining states, and Canada. These investigations include the following types of assignments: Miscellaneous assignments (e.g. police reports, medical documents, collision reports, payroll information, address locates, and death certificates).
• Review, analyze, and filter incoming investigation referrals received in the Investigations Case Management System.
• Prepare quality, detailed and accurate written communications.
• And so much more!

Qualifications

Required:

One year of experience as a Claims Representative. OR One year of experience as an investigator with a criminal justice government agency or private organization, or other directly allied field. Note: Two years of related college-level course work may be substituted for one year of experience.

Required Equity Competencies:

The ability to take action to learn and grow. The ability to take action to meet the needs of others. AND Must possess a valid and unrestricted driver license.

Desired:

Must demonstrate and adhere to the L&I Core Competencies: Strong organization skills Ability to prioritize Detail-oriented Clear and concise written communicator Experience with researching data from multiple sources

Supplemental Information

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules. State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee's career. Click on the "Benefits" tab to learn more. At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice. For this position, telework is dependent upon business needs and supervisor approval, the frequency of telework will be discussed with the supervisor of the position at the time of offer. The assigned duty station for this position is Tumwater Washington. For positions where in-office work is necessary, the frequency of telework will be discussed with the supervisor of the position at the time of offer.

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We will contact the top candidates directly to interview for this position. Because we base the selection on information provided by you, it is in your best interest to identify the knowledge, skills, and abilities that address the required and desirable qualifications described in the announcement.

Please include the following documents with your application:

1. A cover letter describing specific qualifications.
2. A current resume detailing applicable experience and education.
3. A list of at least three professional references with current telephone numbers.

Please do not attach or place any medical information (vaccination status included) within the application, resume, or cover letter. If you do, we will have to reject your application to safeguard others from receiving your confidential information. You will have to remove the confidential information before you can apply again.

To learn more about our hiring process timeline at L&I please visit our L&I recruiting page at Hiring Process at L&I. If you would like to read our website in a language other than English, scroll up to the top of the page to select your language of choice from the banner.

Background Check Notice Prior to a placement in this position, a background check, including criminal history record will be conducted. Information from your background check will not necessarily preclude employment but will be considered in determining your eligibility to perform the requirements of the position.

Other information For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.

• For positions requiring travel, you must have a valid unrestricted driver's license and have insurance if driving a privately owned vehicle on state business.
• This position is represented by the Washington Federation of State Employees (WFSE).
• Candidates who are offered a job with L&I must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
• The Department of Labor & Industries complies with the employment eligibility verification requirements of the federal employment eligibility verification form, I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.
• Please note: L&I may use this announcement to fill multiple permanent and/or non-permanent positions

In addition to offering a positive balance between life and work, L&I provides one of the most competitive benefits packages in the nation. We also believe your voice matters. We value our employees and their work-life balance by encouraging flexible schedules. L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3 million workers.

Veterans Preference Applicants wishing to claim Veterans Preference should attach to their application a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs. Please blackout any personally identifiable data such as Social Security numbers. For further information, contact L&I's Jobs@lni.wa.gov.

Diversity, Equity, and Inclusion Employer L&I employees come from all walks of life. We strive to hire great people from a wide variety of backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The State of Washington is an equal opportunity employer. Persons with a disability who need accommodation in the application process or testing process, or those needing this announcement in an alternative format, may call 360-902-5700. TTY users should first call 711 to access the Washington Relay Service.

You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.

For more Information If you have any questions regarding this job posting, program, or the agency, please contact April Sharp.