Benefits: Health insurance Opportunity for advancement Paid time off 401(k) matching Bonus based on performance Dental insurance Full-time · Mid-level (3–5 years) About the Role Join our growing team as a Commercial Lines Account Manager, serving as the service contact for small business and middle market accounts. You'll manage the full policy cycle — renewal prep, remarketing, coverage analysis, and claims advocacy — while partnering closely with producers to retain and grow relationships. What You'll Do Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations Identify coverage gaps and cross‑sell opportunities to support account growth Translate complex policy language into clear, actionable client guidance Partner with producers on new business, account rounding, and retention strategies Advocate for clients during claims, coordinating with carriers for timely outcomes Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.) What We're Looking For 3–5 years of commercial lines experience in an independent agency, brokerage, or carrier Active NC Property & Casualty license Strong knowledge of commercial coverages and policy forms across multiple lines Experience with agency management systems (QQ Catalyst, AMS360, or similar) Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines Client‑first mindset with a proactive service approach Nice to Have ACORD forms and carrier portal experience Familiarity with E&S / non‑admitted markets Industry vertical background (contractors, hospitality, professional services, etc.) Compensation & Benefits Base salary: $55,000–$75,000 with growth potential Full‑time | Mon–Thu in office, hybrid Fridays Health, dental, vision, LTD & LTC insurance · 401(k) with match · PTO & paid holidays · CE support & designation reimbursement · Stable, team‑oriented culture #J-18808-Ljbffr
Commercial Lines Account Manager • Huntersville, NC, United States
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