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Consumer Lending SpecialistTENCU • Nashville, TN, US
Consumer Lending Specialist

Consumer Lending Specialist

TENCU • Nashville, TN, US
18 days ago
Salary
$21.00 hourly
Job type
  • Full-time
Job description

Consumer Lending Specialist

Compensation: $21.00 $26.00 (Depending on Experience)

Join Our Team as a Consumer Lending Specialist

Are you passionate about helping people achieve their financial goals? Do you thrive in a fast-paced environment where customer service, attention to detail, and teamwork are key to success? If so, we'd love to hear from you!

As a Consumer Lending Specialist, you will play a vital role in assisting members throughout the lending process-from application to loan closing-while ensuring compliance with lending guidelines and delivering exceptional member service.

What You'll Do

As a Consumer Lending Specialist, you will:

  • Assist members with consumer loan applications through phone, email, and online communication channels.
  • Review and process loan applications accurately and efficiently.
  • Submit completed loan applications to the underwriting team.
  • Collect and organize supporting documentation requested by underwriters.
  • Analyze credit bureau reports to identify additional lending opportunities.
  • Assist with opening new member accounts related to Indirect and Gravity Loan programs.
  • Partner closely with underwriters to coordinate loan closings and funding.
  • Ensure all loans are processed according to established policies, procedures, and regulatory requirements.
  • Maintain reports and documentation as requested by management.
  • Provide consistent follow-up throughout the lending process to ensure an excellent member experience.
  • Deliver exceptional service while building and maintaining positive member relationships.

What We're Looking For

Required Skills & Qualifications

  • Strong customer service and relationship-building abilities.
  • Excellent verbal, written, and active listening skills.
  • Ability to multitask and prioritize effectively in a high-volume environment.
  • Proficiency with Microsoft Office applications, particularly Word and Excel.
  • Strong organizational and time-management skills.
  • Detail-oriented with excellent problem-solving abilities.
  • Self-motivated and driven to achieve results.
  • Ability to work collaboratively as part of a team.

Education & Experience

  • High school diploma or GED required.
  • Minimum of two (2) years of consumer lending experience required.
  • Retail sales experience preferred.

Physical Requirements

  • Ability to sit for extended periods of time.
  • Ability to use a computer and related office equipment for extended periods.
  • Ability to occasionally lift up to 25 pounds.

Why Join Us?

At TENCU, we are committed to helping our members achieve financial success while fostering a positive and supportive workplace culture. We offer the opportunity to make a meaningful impact, grow professionally, and work alongside a team dedicated to delivering outstanding service.

Join a credit union that is dedicated to its people and its purpose.

TENCU is an Equal Opportunity Employer.

*This job opportunity is only open to local candidates in Tennessee*

No recruiters please

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Consumer Lending Specialist • Nashville, TN, US

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