Talent.com
YMCA of Metropolitan Chicago
Community Concierge, Manager On DutyYMCA of Metropolitan Chicago • Palatine, IL, United States
Community Concierge, Manager On Duty

Community Concierge, Manager On Duty

YMCA of Metropolitan Chicago • Palatine, IL, United States
8 days ago
Salary
$16.60 hourly
Job type
  • Full-time
Job description

Community Concierge, Manager On Duty

The YMCA of Metropolitan Chicago is dedicated to creating long-lasting positive change, whether it's through health and wellbeing, early education, violence prevention, or one of our other programs and services. We're looking for talented individuals who are committed to empowering our community by creating a safe and welcoming environment that encourages growth and support individuals like you!

The Community Concierge, Manager on Duty will support the concierge team at the local Community Hub and provide best-in-class levels of customer service and experiences. You will actively interact and engage with community members, provide solutions and offerings, and support them in discovering opportunities at the YMCA.

Pay range is $16.60-$18.00 per hour and opportunities to grow within the organization.

Our staff is the Y's greatest asset. Our teams provide valuable skills, knowledge, and passion that is essential to the contribution and positive impact in our communities, which is why we offer Y employees numerous perks and benefits, including:

  • Competitive salaries reflecting your skills and experience.
  • Comprehensive health, dental, and vision insurance for eligible employees, plus wellness programs, mental health resources, and a family gym membership.
  • Generous PTO and paid holidays, with flexible work hours for work-life balance.
  • 403(b) plan with company contributions for eligible employees after 2 years of service.
  • Continuous learning opportunities through workshops and training programs.
  • Supportive work environment valuing diversity, equity, and inclusion.
  • Discounts on programs, employee assistance programs, and company-sponsored events.

Scope of Responsibilities

  • Serve as Manager on Duty and provide operational leadership, including front-desk operations, attendance, and administration
  • Greet community members and guests and make them feel welcome and engaged
  • Monitor Community Hub for safety and service interventions and serve as first responder for emergency situations
  • Answer phones and email inquiries
  • Actively manage customer transactions and resolve opportunities and address concerns
  • Support facility operations by partnering with local Community Hub leadership to ensure community spaces are clean at all times and record maintenance issues for resolution
  • Anticipate individuals' needs in order to accommodate them and provide an exceptional customer experience
  • Maintain inventory of supplies and order new stock, as needed

Requirements

  • At least 18 years of age
  • Earned high school diploma or GED
  • Ability to work flexible hours, weekends, and/or holidays, as needed
  • Top-notch verbal, written, and interpersonal communication skills
  • Must work weekends
  • Willingness and ability to complete all mandatory YMCA training and certifications, along with ongoing or additional training as assigned by the supervisor, within established timeframe.

Child Abuse Prevention - Support the YMCA's commitment to child abuse prevention by:

  • Reporting any items that may provide a health or safety hazard to staff, members or guests to your supervisor
  • Following all policies and procedures related to keeping children safe in our facilities and programs, including those related to the monitoring and supervision of children
  • Reporting any suspicious behavior and violation of policy and procedures to your supervisor
  • Completing all child abuse prevention training as required

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Create a job alert for this search

Community Concierge, Manager On Duty • Palatine, IL, United States

Similar jobs

Homebuyer Concierge

Lennar HomesSchaumburg, IL, US
$18.35 hourly
Full-time

Homebuyer Concierge We are Lennar Lennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and A... Show more

 • Promoted

Beauty Advisor - Clarins, Oak Brook Center - Full Time

Macy's, Inc.Oak Brook, IL, United States
Full-time +1

Be part of an amazing story Macy's is more than just a store.One that's captured the hearts and minds of America for more than 160 years.A story about innovations and traditions…about inspiring st... Show more

 • Promoted

Critical Facility - Security Professional

Allied Universal SecurityFranklin Park, IL, United States
Full-time

Company Overview: Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose.While working in a dynamic, welcomi... Show more

 • Promoted

Community Manager

The Michaels OrganizationLombard, IL, United States
Full-time

The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment.At Michaels, our teamm... Show more

 • Promoted

Director, Community Experience

YMCA of Metropolitan ChicagoLake Villa, IL, United States
Full-time

Director, Community Experience.Inspiring Change through the Power of Play! Make a Difference in Your Community - Hastings Lake YMCA is now hiring a full-time Director, Community Experience!.The YMC... Show more

 • Promoted

District Manager in Training (DMIT)

JourneysOrland Park, IL, United States
Full-time

District Manager in Training (DMIT).Orland Park, IL (Orland Square).Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and a... Show more

 • Promoted

Table Games Supervisor (Harrah's Joliet)

Caesars Entertainment CorporationJoliet, IL, United States
Full-time

As a Table Games Supervisor, you will lead daily table games operations while delivering exceptional guest service and supporting team success.This role is responsible for supervising dealers, ensu... Show more

 • Promoted

Optical Manager - Oakbrook Center

Warby ParkerOak Brook, IL, United States
Full-time +1

Warby Parker is on the lookout for a highly skilled Optical Manager to join our growing in-house Optical team.In this role, you'll use your professional skill set and product expertise to create in... Show more

 • Promoted

Hospice Community Liaison

Suncrest HospiceWestmont, IL, United States
Full-time

At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients.This is achieved by allocating the resource... Show more

 • Promoted

Count Room Lead - Harrah's Joliet

Caesars EntertainmentJoliet, IL, United States
Full-time

The Lead Countroom Representative is responsible for supporting the daily operations of the Countroom by leading and coordinating the Countroom team while ensuring the accurate counting, recording,... Show more

 • Promoted

Keyholder (PT) - Oakbrook Center

UNTUCKitOak Brook, IL, United States
Full-time

We're looking for a results-oriented leader who thrives in a performance-driven retail environment and leads from the sales floor.This role is ideal for a motivated leader who knows how to convert ... Show more

 • Promoted

Manager in Training

Bridgestone AmericasDes Plaines, IL, United States
Temporary

We're hiring a Manager in Training (MIT) to support retail store operations while preparing for future leadership opportunities.This hands-on role provides experience in tire and automotive service... Show more

 • Promoted

Facility Manager on Duty

Bolingbrook Park DistrictBolingbrook, IL, United States
Full-time

Location 200 South Lindsey Lane, Bolingbrook, IL, 60440, United States.Email lsefcik@bolingbrookparks.Description Requirements Summary. Show more

 • Promoted

Community Association Manager (CAM)

AssociaSchaumburg, IL, United States
Full-time

American Property Management in Schaumburg needs a full-time Community Association Manager (CAM).Must be a licensed Community Manager in Illinois with a current Community Manager's License.Only app... Show more

 • Promoted

Store Manager - Spirit

Spencer Gifts - Spirit HalloweenKildeer, IL, US
$20.50 hourly
Full-time

Benefits include: Illinois Paid Leave, Year End Bonus, Tear Down Premium Pay Program, Retention Pay Program.All Bonus and Pay Programs subject to qualifications.The Store Manager oversees and is ac... Show more

 • Promoted

Community Relations Director

Senior LifestyleLa Grange Park, IL, United States
Full-time

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect... Show more

 • Promoted

Manager on Duty

Goldfish Swim SchoolElmhurst, IL, United States
Part-time

Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operat... Show more

 • Promoted

Community Manager - Martin's Point

GreystarLombard, IL, United States
Full-time

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality... Show more

 • Promoted

Club Services Associate

PGA Tour SuperstoreDowners Grove, IL, United States
Full-time

USD Hourly Overview At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business.As one of the ... Show more

 • Promoted

General Manager-Coming Soon!

Basecamp FitnessLa Grange, IL, United States
Full-time

At Anytime Fitness, our mission is to Make Healthy Happen !.We are looking to open a brand new location and seeking a highly motivated individual with a passion for helping others improve their liv... Show more