Director of IT Innovation and Enablement

Director of IT Innovation and Enablement

WorldLink is a rapidly growing information technology company at the forefront of the tech transformation. From custom software development to cloud hosting, from big data to cognitive computing, we help companies harness and leverage today's most cutting-edge digital technologies to create value and grow. Collaborative. Respectful. Work hard Play hard. A place to dream and do. These are just a few words that describe what life is like at WorldLink. We embrace a culture of experimentation and constantly strive for improvement and learning. We take pride in our employees and their future with continued growth and career advancement. We put TEAM first. We are a competitive group that like to win. We're grounded by humility and driven by ambition. We're passionate, and we love tough problems and new challenges. You don't hear a lot of "I don't know how" or "I can't" at WorldLink. If you are passionate about what you do and having fun while doing it; tired of rigid and strict work environments and would like to work in a non-bureaucratic startup cultural environment, WorldLink may be the place for you.

We are looking for a Director of IT Innovation and Enablement who is responsible for improving how the organization uses technology to increase productivity, collaboration, automation, and business efficiency. This role serves as the bridge between business departments and IT, ensuring employees fully leverage Microsoft technologies and other business applications while identifying opportunities for continuous improvement. This role ensures that technology resources align with business objectives while delivering secure, reliable, and scalable support to an evolving organization of approximately 250350 employees.

The ideal candidate combines technical knowledge, business process analysis, change management, and leadership skills to drive technology adoption across the organization.

Role and Responsibilities:

• Develop and execute the company's technology enablement strategy.
• Align technology investments with business objectives.
• Identify opportunities to create, implement and improve workflows through automation and digital tools.
• Lead adoption of Microsoft 365 solutions and maximize return of licensing investments including: Microsoft Teams, SharePoint, OneDrive, Power Automate, Power Apps, Microsoft Copilot, Microsoft Forms, Planner, Lists, Power BI.
• Own user adoption and training.
• Evaluate emerging technologies and recommend solutions that improve efficiency, security, and business outcomes by reducing manual work.
• Lead digital transformation initiatives.
• Manage project timelines and budgets.
• Coordinate cross-functional teams.
• Measure project success through business outcomes.
• Partner with executive leadership to identify technology opportunities and risks.
• Develop and execute the company's IT strategy, roadmap, and governance framework.
• Lead technology modernization and digital transformation initiatives.
• Improve business processes through automation and technology optimization.
• Ensure data integrity, availability, and effective system integrations.
• Monitor technology expenditures and identify cost-saving opportunities.
• Ensure appropriate licensing and asset management practices.

Required Experience and Education:

• 5+ years of technology leadership or business systems experience.
• Bachelor's degree in Information Technology, Computer Science, Information Systems, Business, or a related field.
• Expert knowledge of Microsoft 365 (certifications are a plus).
• Experience with Power Platform.
• Experience improving business processes.
• Project management experience.
• Familiarity with cybersecurity best practice.
• Experience leading organizational technology adoption.

Necessary Skills and Attributes:

• Self-motivated individual with the ability to thrive in a team-based or independent environment.
• Detail-oriented with strong organization skills.
• Ability to work in a fast-paced environment.
• Excellent communication and presentation skills.
• Strong executive presence.
• Strategic thinking and business acumen.
• Budget and financial management.
• Change leadership.
• Problem-solving and decision-making.
• Team development and coaching.
• Project and program management.
• Stakeholder relationship management.

Physical Demands:

The physical demands described here are representative of those that must be met by contract employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the contract employee is occasionally required to stand, clean, crawl, kneel, sit, sort, hold, squat, stoop, stand, twist the body, walk, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs or ladders and scaffolding, talk or hear, and lift up to 20 pounds. Specific vision abilities required by the job include ability to distinguish the nature of objects by using the eye. Operate a computer keyboard and view a video display terminal between 50% - 95% of work time, including prolonged periods of time. Requires considerable (90%+) work utilizing high visual acuity/detail, numeric/character distinction, and moderate hand/finger dexterity. Performs work under time schedules and stress which are normally periodic or cyclical, including time sensitive deadlines, intellectual challenge, some language barriers, and project management deadlines. May require working additional time beyond normal schedule and periodic travel.

WHAT we'll bring:

During your interview process, our team can fill you in on all the details of our industry-competitive benefits and career development opportunities. A few highlights include: Medical Plans, Dental Plans, Vision Plan, Life & Accidental Death & Dismemberment, Short-Term Disability, Long-Term Disability, Critical Illness/ Accident/ Hospital Indemnity/ Identity Theft Protection, 401(k).

WHAT you should know:

Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. WorldLink is an Equal Employment Opportunity and Affirmative Action employer. All employment at WorldLink is decided on the basis of qualifications, merit, and business need. We endeavor to continue our footprint as a diverse organization by highlighting opportunities for all people. WorldLink considers applicants for all positions without regard to race, color, religion or belief, sex, (including pregnancy and gender identity), age, national origin, political affiliation, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. People with disabilities who need assistance with any part of the application process should contact us. This job description is designed to cover the main responsibilities and duties of the role but is not designed to be a comprehensive list of all.