The Financial Aid Coordinator provides essential day-to-day support in executing the organization's financial aid and literacy initiatives. Reporting to the Director of Financial Aid Impact, the Coordinator serves as a direct resource for regional program teams and students, assisting with loan navigation, financial aid reviews, and complex application questions. This role is responsible for the hands-on management of financial aid "spaces" (drop-in centers or virtual spaces) and co-leading workshops and trainings to ensure staff and students have the tools to succeed. Working closely with frontline staff, the Coordinator helps implement the foundational frameworks and curricula designed by leadership to ensure flawless, direct student financial aid support across our regions.
Compensation and benefits include excellent healthcare benefits including medical, dental, vision and life insurance; 15 days paid vacation + holidays and paid sick leave; 401(k) with employer matching; professional development including conferences, seminars, webinars, and directed career advice.
To perform the essential functions of this position, employees may be required to: sit, stand, talk, hear, reach, stoop, kneel and use hands and fingers to operate a computer, telephone, and keyboard. Have close-vision ability due to computer work. Engage in moderate, occasional lifting. Have a reliable means of transportation to attend regular work as well as other off-site business functions. Note: Due to the nature and conditions of our work, applicants must submit to fingerprinting and provide a clear tuberculosis (TB) test as part of the background check.
10,000 Degrees is an equal opportunity employer offering a welcoming and inclusive environment in service to one another as well as the students, families, and communities we support. We recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities.
For immediate consideration, please submit your cover letter and resume.
Core accountabilities include technical expertise & support, instructional empowerment, student engagement, and data fidelity & impact.
Responsibilities include direct student support, logistical field support, and general responsibilities.
Qualifications include a bachelor's degree required, 3+ years of general experience in financial aid, student services, or a related higher education field, strong working knowledge of FAFSA and CADAA processes, familiarity with student loan types (subsidized vs. unsubsidized), federal/state grants, and financial aid award letters, confident public speaker comfortable presenting in front of small or large groups, ability to translate complex financial terms into simple, relatable language, strong interpersonal skills with a customer service mindset geared toward supporting internal team members and geographically dispersed regional staff, proficiency in Microsoft and Google Suite applications, demonstrated enthusiasm and initiative, including the ability to work both independently and collaboratively, willingness to learn and be self-reflective, unwavering, deeply-rooted passion for working alongside first-generation, low-income and DACA/undocumented student populations, bilingual Spanish/English proficiency is strongly preferred, geographic proximity to the region(s) being served and a reliable means of transportation to accommodate required regional travel.
Financial Aid Coordinator • San Rafael, CA, US
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