AI Enablement and Strategy Lead AI and Intelligent Solutions, VP

Job Title

Drive and architect an enterprise-scale AI enablement program across Securities Services Operations.

Job Description

Drive and architect an enterprise-scale AI enablement program across Securities Services Operations. Set strategy, secure sponsorship, design adoption models, and deliver workforce productivity solutionsincluding Microsoft Copilot, LLM chat tools, speech-to-text, and agent buildersto materially enhance productivity, control, and user experience. Operate as a management consultantstrategy hybrid: define the north star, build the case for change, design adoption pathways, and land measurable outcomes and OKRs with urgency and precision, all while aligning to firmwide strategy.

Job Responsibilities

Define and drive the AI strategy: Establish a clear, risk-aware roadmap for AI adoption across custody, fund services, settlements, and corporate actions; prioritize value pools using hypothesis-led approaches; articulate the case for change and investment theses; secure alignment from senior stakeholders and control partners.

Lead program execution end-to-end: Stand up operating models and decision forums; secure funding and vendor alignment; orchestrate cross-functional workstreams across Technology, Risk, Legal, and Operations; accelerate pace and remove blockers; hold owners accountable to outcomes and milestones.

Scale core AI capabilities: Deploy Copilot for knowledge work, LLM chat tools for research and decision support, speech-to-text for call documentation, and agent builders for operational tasks; define adoption archetypes, role-based enablement, performance baselines, and risk controls to ensure safe, sustained adoption.

Build the enablement engine: Produce enterprise-grade collateral including playbooks, prompt packs, pattern libraries, and adoption frameworks; deliver training, floor-walking, and communities of practice; equip managers with executive-ready toolkits, KPIs, and coaching materials to embed AI into daily work.

Horizon scan emerging capabilities and translate into practical adoption: Maintain a strong understanding of emerging AI and productivity technologies; identify practical, high-impact applications; translate tool capabilities into clear business value propositions and adoption plays; convert insights into prioritized recommendations, pilots, and scaled rollouts with measurable outcomes.

Land change and communications: Create crisp executive narratives, board-ready materials, and compelling PowerPoint storytelling; build leadership alignment and change narratives; partner with 1st and 2nd line stakeholders to drive behavior change, policy updates, and recognition mechanisms.

Prove value and de-risk: Instrument usage, adoption, and productivity impact; track cycle-time compression and cost-to-serve improvement; deliver executive dashboards and benefits tracking tied to the business case; manage model risk, data privacy, and compliance controls in partnership with the second line.

Required Qualifications, Capabilities, and Skills

Demonstrate a strategic operator mindset with ownership: Set direction, challenge entrenched processes, and move from concept to scaled adoption with urgency; make trade-offs and decisions with incomplete data.

Exhibit AI fluency for operations: Apply working knowledge of Copilot, LLM chat tools, orchestration, agentic AI patterns, prompt engineering, and speech-to-text; understand practical value unlocks and safe integration in Operations.

Lead complex, cross-functional programs: Set cadence, enforce decision rights, unblock teams, and hold workstreams to outcomes; translate ambiguity into clear priorities, phases, and measurable OKRs.

Communicate at a consulting-grade level: Deliver exceptional PowerPoint and narrative storytelling; produce sharp executive briefings and board materials; distill complexity into decisive recommendations and secure buy-in.

Solve problems with structured analysis and rigor: Conduct hypothesis-driven analysis, stakeholder synthesis, value sizing, and pragmatic experimentation; focus on outcomes, not mechanics.

Apply risk and control acumen: Shape AI guardrails, data privacy considerations, human-in-the-loop controls, and model risk documentation in regulated environments; engage constructively with Risk, Legal, and Compliance.

Demonstrate leadership and influence: Build credibility with senior leaders and front-line teams; foster communities of practice; coach others; exhibit tenacity, curiosity, and courage to challenge the status quo while maintaining trust.

Preferred Qualifications, Capabilities, and Skills

Bring 6+ years in strategy, consulting, or transformation roles in financial services, with direct experience deploying AI and automation at scale.

Demonstrate experience implementing Microsoft Copilot, enterprise LLM chat tools/platforms, or agent builder frameworks in operational settings.

Produce playbooks, enablement assets, and training curricula; possess strong change management credentials.

Operate fluently in common delivery and governance methodologies; partner effectively with product and technology teams without running the mechanics.

Leverage exposure to process mining, automation, and analytics platforms; interpret adoption dashboards and tie to financial outcomes.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.