Talent.com
GES - Global Experience Specialists
Client Services ManagerGES - Global Experience Specialists • Phoenix, AZ, United States
Client Services Manager

Client Services Manager

GES - Global Experience Specialists • Phoenix, AZ, United States
2 days ago
Job type
  • Full-time
Job description

Client Services Manager

Our Client Services Manager coordinates and oversees tradeshow production and provides on-site supervision at tradeshow venues for a variety of accounts. Reports directly to the Associate Director of Client Services/Director of Client Services.

Responsibilities

  • Responsible for the management of shows from planning stages through collection of invoice, including:
    • collaborating with clients to gather information, help influence decision making and manage to customer expectations
    • floor plan management
    • writing work orders
    • overseeing the creation, approval and distribution of service kits
    • working with internal departments to ensure work orders are completed
    • overseeing the set-up and tear down of shows
    • generating show management invoices and following up until collected
  • Act as a liaison with show management, exhibitors, facility staffs, production personnel, internal clients and ancillary vendors with regard to all services and build working relationships with all
  • Ensure all events are produced within established budget guidelines. Budget and fiscal responsibility on assigned events including accuracy, forecasting and management
  • Fulfill roll in Show Planning process as required on assigned shows
  • Manages to provided Key Performance Indicator's
  • Basic understanding of pricing models/estimation
  • Basic understanding of GES and onPeak's Products and Services
  • Adhere to all Business Standard Operating Procedures
  • Performs other duties as assigned and deemed necessary of the position

Qualifications

  • College degree preferred
  • Two years' experience in the tradeshow, convention, hospitality industry or similar experience preferred
  • Ability to communicate and work collaboratively
  • Capable of running new/modified processes
  • Proficient in multisystem management
  • Ability to foster customer relationships
  • Potential Travel 25-50%
  • General accounting and finance knowledge
  • Must be extremely detail oriented and able to multi-task
  • Understands and works in lateral work streams

Work Environment

  • Requires ability to adapt to multiple settings and shifting responsibilities.
  • Must be able to work under pressure
  • Opportunity to work nights, weekends and at showsite
  • Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas
  • Frequently encounters uncomfortable temperatures, dust and/or other conditions
  • Requires working both alone and with others in a team atmosphere
  • Requires working with union and non-union employees

Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights:

  • Competitive salaries
  • 401K with company match
  • Healthcare/vision/dental insurance
  • Wellness benefits
  • Career development program
  • Employee assistance program
  • Vacation time
  • Community involvement opportunities
  • Team activities

And much more

Create a job alert for this search

Client Services Manager • Phoenix, AZ, United States

Similar jobs

Associate Client Manager

Acosta, Inc.Phoenix, AZ, United States
Full-time

DESCRIPTION The Associate Client Manager supports the Business Manager in executing the mutual business goals of Acosta Group and assigned clients.This role is responsible for managing day-to-day ... Show more

 • Promoted

Client Service Manager - Hybrid (Phoenix, AZ)

OneDigitalPhoenix, AZ, United States
Full-time

When you ask people what gives them peace of mind to live their best life, having a sense of financial security is usually at the top of the list.Our financial services include employer-based benef... Show more

 • Promoted

Manager Client Reporting

Progress ResidentialScottsdale, AZ, United States
Full-time

The Manager Client Reporting, leads the preparation, automation, and delivery of investor, lender, and management reporting.This role collaborates with Data Engineering (DE), AI Innovation, Account... Show more

 • Promoted

Client Success Manager (Hybrid)

FlareScottsdale, AZ, United States
Full-time

This is a full-time Hybrid Position.We believe everyone deserves access to the legal care they need.Funded by leading VC firms, Flare (formerly Themis-Tech) leads the way in legal technology.At Fla... Show more

 • Promoted

Phoenix/Las Vegas Client Service Manager - Water, Wastewater

Brown and CaldwellPhoenix, AZ, United States
Full-time

BC is excited to offer a fantastic opportunity to drive our sales strategy in the vibrant Arizona and/or Nevada markets for water and wastewater engineering and consulting services.As a Client Serv... Show more

 • Promoted

Client Support Manager

Luxury PresenceScottsdale, AZ, United States
Full-time

Luxury Presence is building the AI growth platform for real estate.We're a Series C company that has hit $100M in annual recurring revenue.More than 90,000 real estate professionals, including over... Show more

 • Promoted

PWM Client Services Team Leader

U.S. BankScottsdale, AZ, United States
Full-time

Private Wealth Management (PWM) Client Services Team Leader.The Private Wealth Management (PWM) Client Services Team Leader is responsible for leadership of the support staff for Private Wealth Man... Show more

 • Promoted

Manager, Client Tech Services

LPL FinancialTempe, AZ, United States
Full-time

Manager, Client Technology Services.Lead with Purpose, Unlock Your Team's Passion.At LPL, people leaders hold the key to the employee experience shaping culture, driving performance, and guiding i... Show more

 • Promoted

Client Accounting Services Department Manager

MBE CPAs LLPChandler, AZ, United States
Full-time

Client Accounting Services Department Manager.The Client Accounting Services Department Manager is a senior leadership role responsible for building, leading, and scaling the firm's CAS practice.Th... Show more

 • Promoted

Client Service Senior Manager

JPMorgan Chase & Co.Tempe, AZ, United States
Full-time

JobID: 210738841 Category: Client Service JobSchedule: Full time Posted Date: 2026-04-22T16:26:01+00:00 JobShift: Day : Lead a team or teams of Client Service professionals who advise our mod... Show more

 • Promoted

Small Business Client Service Manager

Arthur J Gallagher & CoScottsdale, AZ, United States
Full-time

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they're free to grow, lead, and innovate.You'll be backed by our digital ecosystem: a ... Show more

 • Promoted

Client Service, Project Manager

GuidepointPhoenix, AZ, United States
Full-time

Overview:The Client Service team connects Guidepoint's clients with subject-matter experts to better inform their business decisions.They take the time to understand each client's specific research... Show more

 • Promoted

Client Relationship Manager

Voya FinancialPhoenix, AZ, United States
Full-time

Join A Company With A Strong Purpose And Winning CultureTogether we fight for everyone's opportunity for a better financial future.We will do this together with customers, partners and colleagues.W... Show more

 • Promoted

Branch Service Manager/Registered Client Associate

RBCParadise Valley, AZ, United States
Full-time

Registered Client Associate/Branch Service ManagerAs a Registered Client Associate (RCA)/Branch Service Manager (BSM) at RBC Wealth Management, you will embrace our core values and inclusive cultur... Show more

 • Promoted

Client Service Leader (Captives)

Oliver Wyman, LLCPhoenix, AZ, United States
Full-time

We are seeking a talented individual to join our Captives team at Marsh as a Client Service Leader.This role can be based in any US office location.Marsh Captive Solutions is transforming our workp... Show more

 • Promoted

Client Service Director

Kestra HoldingsTempe, AZ, United States
Full-time

We combine advanced business management technology with personalized consulting to provide unmatched scale, efficiency, and support.Our advisor-focused culture is built on innovation and advocacy, ... Show more

 • Promoted

Senior Client Services Associate

Broadridge Financial SolutionsPhoenix, AZ, United States
Full-time

Sr Client Services Representative.At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more.If you're passionate about developing your career, while helpin... Show more

 • Promoted

eDiscovery Client Services Manager

EpiqPhoenix, AZ, United States
Full-time

At Epiq, your work contributes to complex, global legal outcomes.You'll join a values-driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challe... Show more

 • Promoted

Client Account Manager - Data Centers

Black & VeatchPhoenix, AZ, United States
Full-time +1

Client Account Manager - Data Centers.Together, we own our company, our future, and our shared success.As an employee-owned company, our people are Black & Veatch.We put them at the center of every... Show more

 • Promoted

Client Success Manager (MedInsight)

MillimanPhoenix, AZ, United States
Full-time

Client Success Manager (MedInsight).Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry's most trusted solutions for healthcare intelli... Show more