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Business Systems SpecialistOmniSource • Fort Wayne, IN, United States
Business Systems Specialist

Business Systems Specialist

OmniSource • Fort Wayne, IN, United States
3 days ago
Job type
  • Full-time
Job description

Job Title

This position drives operational efficiency through technology, process improvement, and strategic digital engagement while supporting cross-functional initiatives that advance organizational objectives.

Responsibilities

  • Serve as the primary administrator and internal resource for Salesforce.
  • Manage platform administration, security, configuration, and data governance.
  • Support declarative development and collaborate on custom development and integrations.
  • Gather business requirements and lead business systems enhancements.
  • Develop reports, dashboards, KPIs, and analytics to support operational and commercial decision-making.
  • Analyze business processes and identify opportunities for continuous improvement.
  • Partner with business leaders, IT, and external vendors to implement technology solutions.
  • Provide user training, documentation, and ongoing system support.
  • Manage the organization's website, social media platforms, and digital content.
  • Plan, publish, and evaluate digital communications and engagement initiatives.
  • Maintain brand consistency across corporate communications and marketing materials.
  • Support recruitment marketing, community engagement, sponsorships, and organizational events.
  • Coordinate with internal stakeholders and external partners on digital and marketing initiatives.

Qualifications

  • Bachelor's degree in Business or related field.
  • Salesforce Business Analysis and/or Salesforce Admin cert preferred.
  • Working knowledge of business systems, reporting, and process improvement
  • Previous CRM experience preferred.
  • Experience administering Salesforce or similar CRM platforms preferred.
  • Strong analytical, organizational, and problem-solving skills.
  • Experience managing digital platforms, websites, or corporate communications is preferred.
  • Excellent communication and cross-functional collaboration skills

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

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Business Systems Specialist • Fort Wayne, IN, United States

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