Mainframe Operator - Pontiac, MI

DTS is looking for Mainframe Operator for one of our direct client position in Pontiac, MI

Mainframe Operator

Functions as a Level 1 Incident Manager for critical incidents / events relating to various IT technology.

Quickly create, escalate, triage and track customer technology related incidents.

Excellent communication skills necessary to collaborate with IT staff, customers and vendors. Utilize graphical monitoring systems tracking availability and status of infrastructure connectivity, assets and services. Monitors mainframe control consoles, periodically checking system performance.