Clinical Program Supervisor

UM Clinical Program Supervisor

Do you want to be a part of a community where you experience the power of collaboration? Are you feeling stagnant and not challenged enough in your current role? Looking for a more rewarding career where you can make a difference in the community? Then let us tell you about Children’s Bureau.

We are a private, nonprofit organization in preventing child abuse and neglect in treating children and families within the community. Through prevention, treatment, and advocacy, our innovative comprehensive services help thousands of at-risk children and parents within the Los Angeles and Orange County areas.

Here at Children’s Bureau, we stand by building an inclusive and equitable working environment. We believe everyone here within the organization enriches our diversity by exposing us to a broad range of ways to understand and engage with the world.

What is in it for you at Children’s Bureau:

• Excellent benefits that include, medical, vision, dental, 401(k), life insurance, pet insurance, and a Flexible Spending Account.
• Public Service Loan Forgiveness (PSLF) program.
• 13 paid wellness days and 11 paid holidays per year.
• Selfcare, which includes optional weekly stretch and meditation for all staff.
• Employee engagement events that range from dance parties, Trivia, and Bingo.
• An extensive health wellness program provided to all staff to help better you personally and professionally.
• A culture that cultivates learning and promotes growth and development.
• TIROC – Trauma Informed Resilience Oriented Care (TIROC).
• DEI – Diversity, Equity, and Inclusion, which includes a DEI Book Club.

Children’s Bureau of Southern CA proudly is committed and supportive of complete pay transparency.

The position of UM Clinical Program Supervisor will pay: $80,000 - $95,000/year

Additionally, the lifespan compensation range of this position is: $80,000/year - $120,000/year

Must Have Covid-19 Vaccine and Booster.

Learn more about your job:

Under general supervision, the UM/Clinical Program Supervisor is responsible for supervising a professional-level staff with overall responsibility for meeting contractual requirements. This position is defined by supervising a program of approximately 7 -8 clinicians and administrative staff as assigned. The focus of this role is to ensure that all assigned staff members are meeting their expected levels of service provision and all contractual and regulatory obligations.

Duties and Responsibilities:

• Provides general supervision to staff assigned to program or function, including recruitment, selection, training, performance evaluation, discipline, etc.
• Provides supervision of caseloads to include training, safety planning, risk assessment, and parenting strategies with families. This supervision includes ensuring the quantity and quality of services provided. Provides clinical supervision to include clinical training, oversight of clinical cases, fidelity to evidenced based practices, and management of crisis issues with staff.
• Has overall responsibility for all contractually required documentation, ensuring compliance with federal, state, county, and agency standards and guidelines.
• Maintains written and verbal contact with outside agencies, county staff, schools, and other external organizations.
• May provide individual and family therapy and/or carry a limited caseload.
• Carries out program management activities such as planning, staffing, budget, and program development.
• Maintains positive external contacts related to program, including collaborative, schools, community resources, etc.
• Review clinical documentation from staff including assessments, treatment plans, discharges, and progress notes ensuring that clinical documentation meets DMH and CB policies and guidelines.
• Participates in all case dispositions to ensure case assignments decisions are clinically and fiscal appropriate.
• Manages funding buckets for site to ensure funding is appropriately utilized.
• Ensure all outcomes measures are completed and entered into system according to timelines.
• Provide after hours crisis support to clinicians and answering service calls as they occur.
• Monitors staff development and progress in Evidenced Based Practice trainings and certifications for all staff assigned to them.
• Participate and possibly lead EBP supervision groups or be trained/certified in an EBP to provide that support to the agency.
• Ensure high customer satisfaction by responding to client grievances and concerns regarding clinical treatment.
• Monitor service delivery and productivity standards through use of reports generated by revenue management team.
• Monitor staff documentation for timeliness and accuracy and keep management informed of delays or difficulties with documentation.
• Collaborate with program management on work flow with access to care, transfer of cases with other offices to ensure that policies are implemented and followed in a timely manner.
• Assist in training and on-boarding of new staff into outpatient program.
• Participate and audit client charts on a routine basis and assist the QA team when audits occur.
• Keep immediate supervisor and senior management informed regarding progress of program.
• Performs community outreach by attending community events, DMH and school-based meetings as needed.
• Other duties as assigned.

General

• Maintains confidentiality in matters of agency operations, personnel, and clients.
• Maintains positive communications with all agency staff, clients and visitors.
• Exercises good judgment in performance of duties and responsibilities
• Supports existing agency policies, principles and mission.