Transient Sales Coordinator

Job Responsibilities :

• To support the day-to-day activities of the Sales Department and provide immediate support to their designated Directors and / or Sales Managers
• Prepare rate loading data sheets
• Process third party billing that may be received by Sales Managers and / or Directors
• Populate and prepare Hotelligence documents and additional specialized Hotelligence reports as necessary
• Perform rate shops to comp set hotels for accounts as designated
• Confirm rate loading upon completion (check seasonal rates & black-out dates in Opera)
• Ensure all reservations changes, room and rate inquiries are properly handled and followed up on
• Proactively manage showroom and gift bag preparation for site inspections
• Proactively manage shipping of collateral and gifts for sales trips
• Organize Food and Beverage orders and appropriate payment for all outside sales calls with food delivery
• Effectively manage daily calendar appointments to assist Sales Directors and / or Managers in site inspections, entertainment and other sales functions
• Prepare and process expense reports
• Process individual commission requests for group and / or individual bookings
• Draft and execute sales collateral and client / prospect presentations via Microsoft Word, Excel, and PowerPoint
• Organize, print and deliver VIP welcome notes
• Thorough working knowledge of Opera : to include search for specific future or past reservations, preparation of daily arrivals report, add profile information as needed, knowledge of special codes and amenities, access, analyze and print folios for past guests, check rate offerings for specific rate codes, and other Opera functions as they become necessary
• Thorough working knowledge of Salesforce to include creating / updating accounts or contacts within an account, create new group bookings, revise existing group bookings, merge group contracts and adjust clauses as necessary, create GRC reports as requested
• Answer phones and take correct messages in a businesslike manner
• Qualify new account / booking requests
• Answer telephones for other individuals within department during their absence from the office
• Liaise with other hotel departments in a professional manner
• Work closely with operations teams to ensure client's needs are met
• Other administrative tasks as requested

Pay Rate : $32.99-$37.04 Per Hour