Lifestyle Administrative Assistant

Lifestyle/Administrative Assistant

The Lifestyle/Administrative Assistant is responsible for assisting the Lifestyle Manager in the oversight of LCCA Events and will promote and demonstrate the Lincoln Crossing community vision of intergenerational interaction through community lifestyle events and programs. This position is responsible for the planning, implementation, coordination and oversight of creative customized community events, resident engagement/volunteer activities, and resident led clubs, and recreational programs to enhance the lifestyle experience of the residents.

The expectation for this individual is to support the Lifestyle Manager, the Board, and community goals and objectives.

Compensation: $24-25/hr

Your Responsibilities:

• Reports to the Lifestyle Manager.
• Assist the Lifestyle Manager in developing, coordinating and implementing customized intimate and large-scale community events to ensure intergenerational and neighbor to neighbor interactions creating a unique lifestyle for the residents.
• Ensure timely and accurate fitness class attendance reports to supervisor.
• Work with the Lifestyle Manager to develop positive working relationships with all community event and 3rd party recreation vendors holding them accountable for excellent services to the residents.
• Help monitor and provide oversight for all 3rd party recreation vendors to ensure maximum usage of facilities and meet the interests of the residents.
• Create and maintain a monthly Sports Court Calendar, ensuring it is up to date and posted properly.
• Create and implement community surveys to help identify resident interest for community event activities and recreational programs to support activation of community facilities.
• Attend and type minutes for monthly volunteer activities committee meetings.
• Assist Lifestyle Manager in providing community events/activities and recreational programs content for website updates, eblasts, newsletter, community app and social media platforms.
• Collaborate with the Lifestyle Manager to create and implement promotion strategies to ensure timely promotion of events, activities, and recreational programs through website, eblasts, newsletter, community app and social media platforms.
• Work closely with the Lifestyle Manager in developing and implementing annual goals and priority issues; creating individual strategic plans.
• Support the Lifestyle Manager with operations administrative tasks of LCCA.
• Ensure the event calendar on the community app is up to date and aligned with the master community event and activities calendar.
• Assist residents with room reservations and general questions pertaining to the Community.
• General administrative functions as needed by the Lifestyle Manager and General Manager, i.e., venue changes, posting of flyers for clubs, programs and community announcements and general notifications to membership.

Skills & Qualifications:

• Proficient in English.
• Strong ethical practices.
• Must be able to communicate in a clear and concise manner in written and verbal communications.
• Strong internal/external customer relation skills required with ability to communicate effectively with all levels of management, associates, members and other stakeholders.
• Ability to apply a pro-active approach to all areas of responsibility and strive for continued improvement and excellence throughout.
• Demonstrated organizational and time management skills with the ability to multi-task, implement, and monitor progress for successful completion.
• Ability to work well under pressure in a fast paced environment meeting deadlines.
• Demonstrates attention to detail.
• Demonstrates awareness of variables which could affect associate retention and/or morale.
• Excellent attendance and punctuality.
• Intermediate knowledge of Microsoft Office applications; including MS Word, Excel, PowerPoint, Outlook, Publisher.
• Must be able to work independently and as part of a team.
• Demonstrates strong customer service skills and the ability to work and motivate diverse groups of people, including effective communication skills to interact with board of directors, co-worker, supervisor, residents and the general public in order to convey information and to receive work direction.
• Possess public charisma and ability to develop positive relationships with diverse groups.
• Possess budgetary knowledge and control for the purpose(s) of executing community events, programs, and communication expenses.
• Possess the ability to work collaboratively with a diverse team and impellent the ideas of the team.
• Possess the ability to think and work independently with self-direction to ensure success as a team.
• Possess the use of good judgment, critical thinking, and business savvy.
• Perform or assist with any operations as required to maintain workflow and to meet schedules. Notify supervision of unusual equipment or operating problems and the need for additional material and supplies.
• May participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines.
• Ensure all safety precautions are followed while performing the work.
• Follow all policies and Standard Operating Procedures as instructed by Management.
• Perform any range of special projects, tasks and other related duties as assigned.

Supervisory Responsibilities:

• Will indirectly supervise, part-time staff, event vendors and volunteers.

Education & Experience:

• High School diploma or equivalent.
• Committed to continual learning as evidenced by attendance at seminars and industry programs, either as an attendee or as a guest speaker.
• Minimum of two years of public or private sector recreation community event coordination programming experience.
• Demonstrated quality written skills so as to be able to publish appropriate documentation as directed.

Physical Requirements and Working Environment:

• Must be able to lift 25lbs.
• Must be mobile enough to move around office and community to monitor all facility programming or outside events, including walking on uneven surfaces and standing for long periods of time (typically up to 4 hours at a time).
• Must be able to communicate effectively and receive telephone calls and voice mail messages and maintain positive communications with clients, guests, residents, vendors and co-workers.
• Must be able to sit for extended periods of time.
• Must have finger dexterity for typing/using a keyboard.
• Must be able to handle multiple tasks.
• Must be able to handle pressure and deadlines related to the job.
• Must have use of reliable transportation in order to run errands and travel to various FSR locations.

Tools & Equipment Used:

• Must have a valid California drivers license
• Must have own reliable transportation
• Must have State mandated vehicle insurance
• Office equipment; computers, printers, fax machine, etc.

Travel:

• Travel time of up to 25%

What We Offer:

• Medical, dental, and vision plans (full time and those working 30+ hours)
• Part time 20+ hours qualify for dental and vision
• 401K match
• Time off including vacation, sick, and company paid holidays
• Pet insurance available
• Tuition reimbursement
• Legal services
• Free emotional wellbeing and daily life assistance support for all associates
• Domestic partner coverage
• Health savings account
• Flexible spending account

About Us:

FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.

Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.