Cafe Supervisor

Senior Crew CaptainSenior Crew Captains are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards, deliver great guest service and prepare the store for opening and/or end of day closure. They set goals, provide job assignments, and motivate others providing timely feedback.Essential Job Functions:Maintain a healthy, safe and secure environment by following and enforcing food safety, safety and sanitation guidelines and comply with all applicable State and Federal laws.Assist in the development of employees through training and mentoring.Assist in executing all in-restaurant marketing promotions and new product rollouts in a timely manner.Follow and maintain quality and guest service standards including drive-through times.Ensure guest satisfaction by providing superior customer service and prompt problem resolution to guest complaints.Manage inventory and order food and beverages, equipment and supplies as needed.Comply with all restaurant's brand and franchisee policies and procedures.Performs minor equipment repair & trouble shooting. Follow email protocols to notify the maintenance department of equipment malfunctions and/or potential problems.Skills and Qualifications:Fluent in EnglishCapable of counting money and making changeMust be a minimum of 18 years of ageHave a valid driver's license, reliable transportation, and motor vehicle insurance.Nights, weekends, and holidaysBasic computer and writing skills.Dan's Management is committed to fostering a diverse and inclusive employee community. As an Equal Opportunity Employer, Dan's Management Co considers applicants for employment without regard to and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status.You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., or any of its affiliates. Any application or information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.