Customs Brokerage Import Supervisor I

Customs Brokerage Import Supervisor ICEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL. We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement. At CEVA Logistics, we Rise in Motion. Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It's a journey on which you rise.Starting Hiring Salary Range: $71K-$85K + Bonus OpportunityYour RoleThe Customs Brokerage Import Supervisor I oversees daily customs brokerage operations to ensure the accurate, compliant, and timely clearance of import and export shipments. This role supervises brokerage staff, enforces compliance with U.S. Customs and Border Protection (CBP) regulations, and serves as a key liaison between clients, government agencies, and internal teams.What Are You Going To Do?Supervise daily customs brokerage activities, including entry filings, classifications, valuations, and duty paymentsEnsure timely clearance of shipments while meeting customer service expectationsReview and approve customs entries for accuracy and regulatory complianceEnsure adherence to CBP regulations, FDA, USDA, EPA, and other applicable government agency requirementsStay current on changes in customs laws, trade agreements, tariffs, and compliance standardsSupport audits, prior disclosures, and internal compliance reviewsTrain, mentor, and supervise customs brokerage staffAssign workloads, monitor performance, and ensure productivity targets are metConduct performance evaluations and support employee developmentServe as escalation point for complex shipments or compliance issuesCommunicate with clients regarding customs requirements, delays, or regulatory concernsBuild and maintain strong client and stakeholder relationshipsIdentify opportunities to improve efficiency, accuracy, and compliance processesSupport implementation of new systems, procedures, or regulatory changesCollaborate with sales, operations, and compliance teams to support business goalsWhat Are We Looking For?Education & ExperienceHigh school diploma or equivalent required; bachelor's degree preferredMinimum 3–5 years of customs brokerage experiencePrior supervisory or lead experience preferredCertificationsU.S. Customs Broker License preferred or in progressKnowledge & SkillsIn?depth knowledge of U.S. customs regulations and import/export proceduresExperience with HTS classification, valuation, and country?of?origin determinationProficiency with customs brokerage software and MS OfficeStrong leadership, organizational, and problem?solving skillsExcellent communication and customer service abilitiesWhat Do We Have To Offer?With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance. We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment. CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.