Sales Specialist - Denver, CO

Sales SpecialistSentral is a network of communities redefining the way people live. Sentral's mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights-we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life. Sentral lets you live life on your own terms in the heart of the world's best cities: Atlanta, Austin, Charlotte, Chicago, Denver, Houston, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Phoenix, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth. Our team members are curious explorers who never stop learning and who strive for great outcomes.Position Overview and ResponsibilitiesAt Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Sales Specialist is on the front lines in assuring our customers feel loved from first point of contact and through the entire lifecycle. Sales Specialists are empowered to guarantee a positive and fluid experience by working to save our customers' most valuable commodity, time. This especially skilled person is core to the overall financial health of each community by leasing available homes quickly to limit vacancy loss at the highest net rent. Sales Specialists are also responsible for marketing the property, preparing lease documents and screening prospective residents to qualify them.This is an in-person position located on-site of the property.What You'll Do:Uphold Sentral's standards, best practices, policies and procedures, and value of excellence in customer serviceEstablish rapport with residents and guests so they always feel lovedOversee the daily leasing responsibilities of the community in accordance with company policies and standardsOversee and coordinate welcoming new residents and guestsAssist with office management and clerical tasksRecord and update details of prospective residents, current residents, and guests in the property management software in a timely and detailed mannerComplete opening and closing proceduresComplete lease applications and assist with verification of application information; inform prospective residents of resultsInform maintenance team of any need for repair or cleaningMaintain and store documentation effectivelyLiaise with residents and guests to provide information and address their questions and concernsAdvertise available homes and conduct property tours as part of marketing activitiesProvide backup for Experience team and homeshare efforts related to guest check-ins and outsAccept rent payments, security deposits and other applicable feesFollow all local, city and federal regulationsMaintain compliance with Fair Housing requirements and all applicable laws, codes and ordinancesAssist in conducting market surveys and shop competitive communitiesPerform other related duties and assignments as needed and assigned