Community Manager – Multifamily Lease-Up & Stabilization
- Full-time
Community Manager – Multifamily Lease-Up & Stabilization
Location: Phoenix Metropolitan Area, Arizona
Salary: $65,000–$80,000 Annually, Based on Experience
Benefits: Medical, Dental, Vision, 401(k), Short-Term Disability, Paid Time Off & Paid Holidays
Join CAM Properties – Where Strong Leadership Drives Success!
CAM Properties is seeking an experienced, energetic, and results-driven Community Manager to lead a multifamily community through its lease-up and stabilization phases while overseeing daily property operations and supporting HOA management responsibilities.
This is an exciting opportunity for a motivated professional who thrives in a fast-paced environment, has a passion for leasing and customer service, and knows how to turn leasing opportunities into measurable results.
We are looking for more than someone who can manage a property. We want a leader who can inspire a team, drive occupancy, maximize revenue, deliver an exceptional resident experience, and take ownership of a community's success.
The ideal candidate brings strong multifamily management experience, proven leasing and sales abilities, financial knowledge, attention to detail, and a proactive approach to problem-solving.
Key Responsibilities
Lease-Up, Leasing & Stabilization
- Lead the community's lease-up and stabilization efforts with a strong focus on achieving occupancy, revenue, and leasing performance goals.
- Develop and execute effective leasing strategies to generate qualified traffic, increase conversion rates, and accelerate occupancy growth.
- Monitor leasing velocity, traffic sources, closing ratios, availability, rental rates, concessions, and competitor activity.
- Partner with regional leadership and marketing teams to implement targeted advertising campaigns, outreach initiatives, and promotional strategies.
- Coach and motivate leasing team members to deliver exceptional tours, overcome objections, maintain consistent follow-up, and successfully close leases.
- Analyze market conditions and recommend competitive pricing, specials, and leasing strategies.
- Oversee applications, lease execution, move-ins, renewals, resident retention, and overall leasing operations.
- Maintain accurate leasing reports, occupancy forecasts, and weekly performance updates.
Property Operations & Financial Performance
- Oversee daily community operations while maintaining high standards of professionalism, efficiency, and property presentation.
- Develop and manage operating budgets, monitor financial performance, and identify opportunities to increase revenue and control expenses.
- Review financial statements, delinquency reports, budget variances, and operational metrics.
- Maintain strong collection practices and minimize delinquency, bad debt, and revenue loss.
- Review and approve invoices, vendor expenses, and service contracts while maintaining appropriate financial controls.
- Collaborate with regional and corporate leadership to implement strategies that improve property performance and support long-term stabilization.
Team Leadership & Resident Experience
- Recruit, train, coach, and develop onsite team members while fostering a positive, accountable, and results-oriented work environment.
- Establish clear expectations, monitor team performance, and provide ongoing feedback and recognition.
- Lead by example with exceptional customer service, professionalism, and attention to detail.
- Build positive relationships with residents, homeowners, prospects, vendors, and ownership representatives.
- Resolve resident concerns promptly and professionally while maintaining high satisfaction and retention standards.
- Promote teamwork, accountability, and a culture of continuous improvement.
Maintenance, Property Presentation & Capital Improvements
- Oversee maintenance operations, preventative maintenance, inspections, and timely completion of service requests.
- Coordinate apartment turns and move-in readiness to ensure units meet established quality and presentation standards.
- Maintain exceptional curb appeal, landscaping, amenities, building conditions, and common areas.
- Coordinate with vendors, contractors, and regional leadership on interior renovations, exterior improvements, and capital projects.
- Monitor project timelines, budgets, quality standards, and resident communication to minimize operational disruption.
HOA Operations & Homeowner Relations
- Support HOA operations, homeowner communications, and compliance with governing documents and community standards.
- Assist with HOA Board meetings, meeting preparation, follow-up items, and professional communication with Board members.
- Coordinate architectural requests, violation follow-up, vendor services, and community improvement initiatives.
- Assist with HOA budgets, financial reporting, special assessments, and exterior capital improvement projects.
- Maintain positive relationships with homeowners and Board members while promoting transparency, responsiveness, and exceptional customer service.
Reporting & Compliance
- Prepare accurate weekly leasing reports, occupancy projections, financial reports, and month-end documentation.
- Monitor key performance indicators and proactively identify opportunities for operational improvement.
- Ensure compliance with Fair Housing, ADA, FCRA, applicable HOA governing documents, company policies, and relevant laws and regulations.
- Maintain organized records, meet deadlines, and communicate effectively with regional leadership and corporate teams.
Qualifications & Experience
- Minimum 3 years of multifamily property management experience preferred.
- Prior lease-up or property stabilization experience strongly preferred.
- Proven ability to drive leasing performance, increase occupancy, and achieve revenue goals.
- Strong sales, marketing, customer service, and resident retention skills.
- Experience leading, coaching, and motivating onsite leasing and maintenance teams.
- Strong understanding of property budgets, financial statements, collections, expense management, and operational reporting.
- HOA or community association management experience preferred but not required.
- Experience overseeing maintenance operations, apartment turns, vendor relationships, and property improvement projects.
- Yardi Voyager experience preferred.
- Excellent communication, organizational, analytical, and problem-solving abilities.
- Ability to work independently, make informed decisions, and thrive in a fast-paced, performance-driven environment.
- Energetic, proactive, detail-oriented, and committed to delivering exceptional results.
- Bilingual English/Spanish skills are a plus.
- Professional appearance and demeanor.
- Reliable transportation required.
Compensation & Benefits
Annual Salary: $65,000–$80,000, Based on Qualifications and Experience
CAM Properties offers a competitive compensation and benefits package, including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Short-Term Disability Insurance
- Paid Time Off
- Paid Holidays
- Professional Development & Career Advancement Opportunities
- Experienced Regional and Corporate Support
Why Build Your Career With CAM Properties?
At CAM Properties, we believe exceptional communities start with exceptional leaders.
Established in 1993, CAM Properties has built a strong reputation in the Arizona multifamily industry through hands-on management, local market expertise, and a commitment to operational excellence.
We recognize the importance of empowering our Community Managers with the resources, support, and opportunities needed to succeed.
What Sets CAM Apart:
- Established Local Leadership: Join an experienced Arizona property management company with deep knowledge of the Phoenix multifamily market.
- Opportunity to Make an Impact: Play a key role in driving lease-up success, building a strong onsite team, and positioning a community for long-term stability.
- Supportive Corporate Team: Work alongside experienced regional leadership and dedicated marketing, accounting, and operational support teams.
- Leadership & Autonomy: We value managers who take initiative, think creatively, make informed decisions, and take ownership of their community's performance.
- Career Growth: Opportunities for professional development, advancement, and expanded leadership responsibilities.
- Technology & Resources: Access established property management systems, leasing tools, and operational resources designed to support success.
- Performance-Driven Culture: Be part of a company that values accountability, recognizes strong performance, and celebrates team achievements.
Ready to Take the Next Step in Your Career?
If you are an experienced multifamily professional with a passion for leasing, strong leadership skills, and the drive to turn challenges into opportunities, we want to hear from you!
Join CAM Properties and take the lead in building a successful community, developing a high-performing team, and delivering an exceptional living experience.
Apply today and grow your career with CAM Properties!