Customer Service Representative - 1st Shift

Customer Service Representative - 1st ShiftLogistics at full potential. At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of. 1st Shift, Monday – Friday – 06:30am – 03:00pm As the Customer Service Representative, you will be responsible for maintaining workflow by assisting managers and supervisors with the coordination of warehouse duties, including inventory, creating packaging slips and reports, and fulfilling customer orders. If you're excited about the challenge of working for a rapidly growing global company, we have an opportunity for you to grow with GXO. Pay, benefits and more. The hourly pay rate for this is $24.75 GXO, in good faith, believes this is the pay rate for this role at the time of this posting. We may ultimately pay more or less than the posted rate and this rate is only applicable for jobs to be performed in Washington. This rate may be modified in the future. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and other benefits to eligible employees.What you'll do on a typical day:Coordinate workload allocation among warehouse workers, material handlers and driversPrepare work orders; troubleshoot orders and resolve discrepancies as neededAssign and release orders sent for loading and unloadingAllocate and research inventory for ordersEnter data for inbound and/or outbound freight into the Warehouse Management System (WMS) and create bills of lading (BOLs)Maintain and generate required reportsProcess, audit and file various documentationWhat you need to succeed at GXO:At a minimum, you'll need: Proficiency in Microsoft Office Ability to communicate effectively with carriers, customers, employees and management Proven ability to multitask and prioritize workload in a fast-paced environmentIt'd be great if you also have: High school diploma or equivalent Availability to work a flexible schedule when needed 1 year of customer service experience 6 months of experience in a warehouse settingGXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.