Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We’re looking for a Full-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) — the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We’re proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You’ll Do
As a Pet Host, you are the first and last impression of our resort. You’ll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
You’ll also jump in to help the team when needed — which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We’re Looking For
You must be able to:
Work Schedule
Benefits & Perks
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day — we’d love to meet you.
At City Bark, we’ve spent years creating the perfect environment where your canine companions or feline friends can relax (or play) while you’re gone! As an award-winning, upscale daycare and boarding facility, we believe there’s no better way to show your furry friend how much you care than by pampering them to a day – or a few days – at one of our luxurious locations!
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