Wine Steward

Since opening its doors in 1965, the Red Wagon Shoppe has been Michigan's leading retailer of premium wine and spirits, domestic and craft beers, and world-class cigars. We always want to provide the best experience to our customers.

A Wine Steward is capable of discussing, buying and serving all kinds of wine. A Wine Steward is comfortable to talk with customers and capable of giving recommendations to fit the customers’ tastes.

WSET Level One Certification Preferred

Duties & Responsibilities

• Greet guests and pour wines according to established wine tasting procedures
• Describe wines, winemaking techniques and winery history
• Suggests and sells wine, wine tasting experiences, wine clubs and non-wine products
• Conduct guided tours, as needed, answer questions and provide general tourist information
• Handle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc.
• Stay current on winery/wine knowledge and be able to multitask

Skills

• Communication
• Thorough and Organized
• Professional
• Computer literacy and knowledge of Word Perfect and Excel is preferred
• Experience with Micros point of sales equipment is preferred

Proficient in English * Minimum of two years’ experience as a Wine Steward or Bartender * Supervisory knowledge in running a shift or managing and servicing a large service bar * Proven track record in meeting and exceeding revenue targets, service standards and guest satisfaction results * Above industry average knowledge of beverage and wine products is required * WSET Level One Certification