Patient Support Specialist

Job Title : Patient Support Specialist

Job Location : Pittsburgh, PA 15275

Job Duration : 3 Months+ (Possibilities of Extension)

A variety of soft skills and experience may be required for the following role Please ensure you check the overview below carefully.

Shift : Mon - Fri, 08 : 30 AM - 5 : 00 PM

Position Summary :

• Under the supervisor's direction, The Patient Support Specialist is responsible for providing patient health care services, enabling access to care for prescription medications.
• This individual will be interacting directly with patients, physicians, and / or pharmacies related to providing access to care on behalf of our client’s copay assistance programs.
• This individual is part of a highly concierge ‘white glove’ service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client’s copay assistance programs.
• This position requires someone with extreme customer empathy and soft skills, experienced in patient care health care case management engagement.