Talent.com
Director of Workplace Solutions

Director of Workplace Solutions

SodexoCharlotte, NC, US
1 day ago
Job type
  • Full-time
Job description

Director Of Workplace Solutions

Sodexo WRX is seeking a Director of Workplace Solutions to join our WRX Solutions Team! In this role, you will be a key contributor by building compelling customer value propositions infused with hospitality principles that create vibrant workplace ecosystems where employees thrive. You'll develop solutions that transform workplaces from obligations into invitationsto do great work, feel fulfilled, and come back energized each day. Reporting to the Business Solutions VP, this role will focus specifically on new and existing Integrated Facilities Management business opportunities across Corporate HQ / Class A Office, Life Sciences Tech and Finance sectors.

The successful candidate will combine a strong background in Facilities Management with Business Development experience, bringing both technical expertise and a hospitality-first mindset to create solutions for Fortune 1000 companies that deliver dynamic workplace experiences.

This is a remote role with approximately 50% travel. Candidates can reside in any state near a major airport.

What You'll Do

Solution Development with Hospitality at the Core

  • Develop dynamic workplace solutions that integrate technical excellence with hospitality principles for new client opportunities and current client business growth across Life Sciences, Corporate HQ / Class A Office, Tech and Finance sectors
  • Create workplace ecosystems infused with care and personal touch, building solutions that make people feel valued, supported, and nurtured while meeting technical and operational requirements
  • Design integrated experiences that deliver exceptional service "from door to desk," encompassing hard and soft facility services, amenities, and guest experiences that light up every workday

Strategic Project Leadership

  • Project manage SME teams to create solutions that balance technical rigor with human-centered design; manage multiple projects simultaneously with a "yes, and" mindset
  • Champion the One Team approach, ensuring solutions reflect our commitment to transcending rigid roles and training everyonefrom chefs to engineerson hospitality and guest service as our north star
  • Develop innovative, tailored solutions that achieve customers' key drivers while incorporating hospitality principles that create excitement, build culture, and drive collaboration
  • Market Intelligence & Competitive Positioning

  • Research industry trends in both facilities management and workplace hospitality to provide leading-edge solutions that deliver a competitive advantage
  • Understand the evolving workplace landscape, including return-to-office dynamics, collaboration spaces, well-being priorities, and the shift toward experience-driven workplace management
  • Maintain deep knowledge of competitor landscape and position Sodexo WRX's unique hospitality-first mission and "built-in flexibility, backed by action" approach
  • Client Partnership & Value Creation

  • Build compelling value propositions that demonstrate how our hospitality-infused IFM approach positively impacts well-being and performance, driving productivity, loyalty, and growth
  • Develop solutions that create "home away from home" environmentscomplete with expertise, care, and a feeling of belongingthat help clients' employees perform at their highest potential
  • Ensure competitive pricing that meets margin and risk requirements while delivering exceptional value through our ownership model and scale of self-performing delivery
  • Transition & Mobilization Excellence

  • Work closely with transition and operational leaders to provide contextual guidance for successful mobilization of new business using our Amaze culture program and service delivery systems
  • Follow contract details closely, including scope of work, risk / reward KPIs, client satisfaction metrics, and financial drivers
  • Ensure solutions are designed for agility, with the structure and flexibility to shift with client needs in real-time
  • What We Offer

    Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include :

  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement
  • More extensive information is provided to new employees upon hire.

    What You Bring

    Industry Experience & Technical Expertise

  • 7+ years of experience delivering workplace experiences through hard, soft, and amenity services in Hospitality, Corporate HQ / Class A Office, or Finance environments
  • Experience developing service delivery models for clients, including knowledge of how to best leverage self-performance, subcontracting, and technology solutions
  • Experience analyzing operating unit cost structures for management fee and profit and loss models
  • Understanding of current and emerging technologies and their practical application to current and future operating models
  • Hospitality-Driven Client Relationship Skills

  • Experience in client-facing roles with proven business acumen, bringing a hospitality mindset to nurture relationships with current and prospective clients
  • Ability to identify and solution for clients' needs through the lens of creating caring environments and moments that matter
  • Strong presentation skillsthe ability to interact with external and internal customers, effectively communicating how hospitality principles elevate workplace experiences
  • Demonstrated ability to build trust and affinity with clients by providing thoughtful, personal, and positive interactions
  • Leadership & Collaboration

  • Strong leadership, motivational, and collaborative skills with high ability to influence without authority across diverse stakeholders (business leadership, Technical Solution Developers, Finance, HR, Legal, Operations)
  • Experience managing multiple projects in different points of the project lifecycle simultaneously, demonstrating agility and the "yes, and" mindset
  • Commitment to the One Team philosophy, working seamlessly across service lines to take ownership of issues and opportunities
  • Cultural ambassador for the Amaze program, understanding how shared ownership, intentional hospitality, and human-centered service moments drive outcomes
  • Strategic & Analytical Capabilities

  • Ability to translate technical knowledge into clear, concise communications for diverse stakeholders, connecting technical requirements to hospitality-driven outcomes
  • Strong problem-solving skills with ability to analyze and interpret contractual, financial, technical, operational data, and commercial terms
  • Understanding of go-to-market strategy and competitive landscape, articulating how Sodexo WRX's hospitality approach differentiates from traditional FM providers
  • Ability to identify how technical and hospitality solutions address client needs to create vibrant, versatile work environments where employees thrive
  • Who We Are

    At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

    Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

    Qualifications & Requirements

    Minimum Education Requirement - Bachelor's Degree or equivalent experience

    Minimum Functional Experience - 7 years in developing technical solutions and construction design

    Create a job alert for this search

    Director Workplace • Charlotte, NC, US

    Related jobs
    • Promoted
    VP of Technology Accounting

    VP of Technology Accounting

    Vaco by HighspringFort Mill, SC, US
    Permanent
    Our client is a well-established, Fortune 500 technology-enabled financial services organization experiencing ongoing growth and transformation. The company fosters a collaborative and dynamic cultu...Show moreLast updated: 30+ days ago
    • Promoted
    Employment Consultant

    Employment Consultant

    Best Buddies InternationalMatthews, North Carolina, US
    Full-time
    Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, ...Show moreLast updated: 27 days ago
    • Promoted
    Retail Sales Consultant

    Retail Sales Consultant

    SPECTRUMMooresville, NC, US
    Full-time
    This role requires the ability to work lawfully in the U.Do you have a passion for connecting with people and driving sales? As a. Spectrum, you'll be the face of our company, promoting and selling ...Show moreLast updated: 2 days ago
    • Promoted
    Director, People Analytics and Transformation - Hybrid

    Director, People Analytics and Transformation - Hybrid

    XPOCharlotte, NC, US
    Full-time
    What you’ll need to succeed as a Director, People Analytics and Transformation at XPO.Bachelor’s degree in data science, HR, Business, or related field. HR analytics or workforce planning.Expert-lev...Show moreLast updated: 3 days ago
    • Promoted
    Director Of Nursing

    Director Of Nursing

    BrightSpring Health ServicesConover, NC, United States
    Full-time
    Join a team of passionate and caring clinicians who make a difference in people's lives.Our nursing group focuses on compassion and meeting the needs of our clients in a variety of settings such as...Show moreLast updated: 30+ days ago
    • Promoted
    Director, Aerospace CNC Manufacturing Operations

    Director, Aerospace CNC Manufacturing Operations

    Northeast Tool & MfgMatthews, NC, US
    Full-time
    Director, Aerospace CNC Manufacturing OperationsA day in the role.Picture your morning starting on the production floor in a high‑mix, low‑volume environment.You walk cells with super...Show moreLast updated: 8 days ago
    • Promoted
    Lead Business Systems Consultant : Digital Transformation and Innovation

    Lead Business Systems Consultant : Digital Transformation and Innovation

    TEKWings LLCCharlotte, NC, US
    Full-time
    Lead Business Systems Consultant : Digital Transformation and Innovation Location : Charlotte NC Local / Nearby City Candidates Must - Due to 5 Days Onsite Exp : Minimum 12+ Years Must W2 or 1099 ONL...Show moreLast updated: 24 days ago
    • Promoted
    Director of Operations

    Director of Operations

    SikaGastonia, NC, US
    Full-time
    With more than 100 years of experience, Sika is a worldwide innovation and sustainability leader in the development and production of systems and products for commercial and residential constructio...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Director of Ecosystem Development

    Director of Ecosystem Development

    ConfidentialCharlotte, NC, United States
    Full-time
    Director of Ecosystem Development.Innovative venture-backed layer 2 startup.The Company is looking for a dynamic Director of Ecosystem Development to lead the expansion of partnerships and communit...Show moreLast updated: 18 hours ago
    • Promoted
    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Remote Finance Director - AI Trainer ($50-$60 / hour)

    Data AnnotationHickory, North Carolina
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Floorcare

    Director of Floorcare

    Bonitz Contracting Company, Inc.Concord, NC, US
    Full-time
    The Director of Floorcare at Bonitz leads operational management, staff oversight, and supply coordination while developing strategic plans to drive profitability, sales, and market share growth th...Show moreLast updated: 30+ days ago
    • Promoted
    Evening Operations Director

    Evening Operations Director

    Cooper ConnectHarrisburg, NC, US
    Full-time
    Company : Chick-fil-A Harris Square.Jeremy Stouder is a well-established multi-unit Chick-fil-A Owner / Operator.He has developed 2 Owner / Operators in his career, and will invest in your future.Jeremy...Show moreLast updated: 16 days ago
    • Promoted
    Restaurant Area Director - Fast Casual - Shelby, NC

    Restaurant Area Director - Fast Casual - Shelby, NC

    HHB Restaurant RecruitingKings Mountain, NC, US
    Full-time
    Are you an experienced, guest-oriented, cost controlling leader who has that much needed management mentality? Are you qualified to impact our concept as a heavy-hitting Restaurant Area Manager wit...Show moreLast updated: 30+ days ago
    • Promoted
    Director of Operations - Cladding

    Director of Operations - Cladding

    Bonitz Contracting Company, Inc.Concord, NC, US
    Full-time
    Under the direction of the Regional Director of Operations (RDO), oversees the operational segments (Project Managers, Project Specialists, Estimators, Warehouse) of our Cladding specialty by perfo...Show moreLast updated: 30+ days ago
    • Promoted
    Verizon Sales Consultant

    Verizon Sales Consultant

    Cellular Sales Verizon Authorized RetailerStatesville, NC, US
    Full-time
    Average and High-End Sales Consultants earn $61000 – $143000 + / year.Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a comp...Show moreLast updated: 30+ days ago
    • Promoted
    Director Leadership & Organizational Development

    Director Leadership & Organizational Development

    Novant HealthCharlotte, NC, United States
    Full-time
    The Director of Leadership and Organizational Development is responsible for leading and managing the strategic development and implementation of leadership and organizational development initiativ...Show moreLast updated: 4 days ago
    • Promoted
    Manager Live Entertainment

    Manager Live Entertainment

    CarowindsGASTONIA, North Carolina, United States
    Full-time +1
    Carowinds has an opening for the position Manager of Entertainment in Charlotte, NC.This full-time position will report to the Vice President and Park Manager. This position oversees, directs and ma...Show moreLast updated: 2 days ago
    • Promoted
    Product Manager Power Tools

    Product Manager Power Tools

    Chervon North AmericaMooresville, North Carolina, United States
    Full-time
    Chervon is one of the world’s largest power tool and outdoor power equipment manufacturers with a rich history of innovation. Chervon’s commitment to build a better world by building better tools is...Show moreLast updated: 30+ days ago