Account Manager, Corporate Subscriptions

Job Description : About the Role :

Our corporate subscriptions team is seeking an Account Manager to grow an existing book of business, prospect for new customers, and drive customer retention and revenue expansion. This role requires a mix of relationship management, problem-solving, and strategic growth skills.

You Will :

• Drive renewals, reduce churn and upsell where appropriate within assigned account base.
• Act as a trusted advisor, maintain regular communication with customers.
• Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
• Negotiate and close deals to meet and exceed revenue targets.
• Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline
• Manage pipeline via Salesforce
• Provide training, resources, and best practices to maximize adoption
• Address customer concerns and challenges proactively to drive future retention and growth
• Achieve individual revenue targets
• Gather customer feedback to enhance new product development
• Drive renewals and reduce churn ensuring customers see value in product offering
• Advocate for customers internally by work with product, support and marketing teams
• Use platforms such as Salesforce and other sales-related resources to track health of sales pipeline
• Stay up-to-date on Dow Jones suite of enterprise subscription solutions

You Have :

Our Benefits

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Reasonable accommodation : Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO / Disabled / Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and / or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area :

Dow Jones - Media Sales

Job Category : Sales

Union Status : Union role

Pay Range : $100,000 - $125,000

We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..