Business Office Group Lead

Job Opportunity At Friends Hospital

Friends Hospital is the nation's oldest private psychiatric hospital, located on a beautiful 100-acre campus in Philadelphia, PA. Friends Hospital offers a continuum of care including level of care assessments; specially designed inpatient units for adolescents, adults, and older adults; and a private residential rehabilitation program. Friends Hospital is easily accessed via public transportation and has free, safe, on-site parking.

Position Summary

The Group Lead is responsible for managing and overseeing the billing processes, ensuring accuracy and compliance with all relevant regulations. This role is crucial in maintaining the financial health of our organization and supporting our mission to provide exceptional behavioral health services.

Benefit Highlights

Challenging and rewarding work environment

Competitive compensation

Excellent medical, dental, vision, and prescription drug plan

401(K) with company match and discounted stock plan

Generous paid time off

Tuition reimbursement program

Career development opportunities within UHS and its 300+ subsidiaries

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.' Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Bachelor's degree from an accredited college or university required, Master's degree preferred.

Minimum of five years of business office supervisory experience.

Computer literacy and proficiency with software applications are essential.

Certified Professional Biller (CPB) or similar certification preferred.

Responsibilities

Oversee the entire billing process, including the preparation, submission, and follow-up of claims to insurance companies, Medicare, Medicaid, and other third-party payers.

Ensure all billing activities comply with federal, state, and local regulations, as well as hospital policies and procedures.

Review and process claims for accuracy and completeness, addressing any discrepancies or issues promptly.

Monitor and manage the revenue cycle, identifying areas for improvement and implementing strategies to optimize financial performance.

Manage patient accounts, including billing inquiries, payment plans, and account reconciliations.

Generate and analyze billing reports, providing insights and recommendations to management.

Work closely with clinical staff, administrative personnel, and insurance companies to resolve billing issues and ensure seamless operations.

Provide training and support to junior billing staff, fostering a collaborative and knowledgeable team environment.

Performs other duties as assigned / required by this position.