Logistics & Warehousing Operations Manager

Inside the Role

The Logistics & Warehousing Operations Manager is accountable for end-to-end outbound fulfillment at the Canton Parts Distribution Center (PDC). This role owns pick-and-pack accuracy, inventory flow, and outbound shipping performance across a 7-day operating model that services both internal PDCs and external dealers.

Leading a team of customer-fulfillment supervisors, shipping coordinators, and warehousing associates, the manager safeguards product quality, drives on-time delivery, and continuously improves logistics cost-to-serve. Success requires data-driven decision-making, Lean warehousing expertise, and hands-on leadership to ensure the right part ships on time-every time.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $ 95,000 - $121,000 USD

Pay offered dependent on knowledge, skills, and experience

Benefits include annual bonus program; 401k includes up to 8% match and nonelective contribution; full coverage benefit plan options; starting at 4 weeks paid vacation; 13+ calendar holidays; 8 weeks paid parental leave; employee assistance program; comprehensive health and wellness programs; onsite fitness; tuition assistance and volunteer paid time off.

What You Drive

Outbound Pick-and-Pack Excellence

Champion 99.8 % order-line accuracy through robust SOPs, scan compliance, and error-proofing.

Lead daily pick-pack operations, coaching supervisors on labor balancing, wave planning, and quality checks.

Own root-cause analysis of outbound errors; deploy corrective actions and training to prevent recurrence.

Inventory Flow & Storage Optimization

Design slotting strategies, velocity zoning, and storage layouts that maximize space utilization and ergonomic safety.

Partner with Inventory Reliability and Kitting teams to synchronize inbound replenishment with outbound demand.

Oversee cycle-count touchpoints within fulfillment areas to protect inventory accuracy.

7-Day Shipping Model Execution

Build staffing models, wave schedules, and carrier cut-off times that guarantee performance for all seven operating days.

Monitor dock throughput, carrier dwell time, and trailer utilization; escalate barriers to on-time departure.

Ensure weekend operations (customer fulfilment and opportunistic cross-docks) are seamlessly integrated with weekday flows.

Logistics Performance & Continuous Improvement

Analyze pick-rate, dock-to-door, and cost-per-line metrics to identify waste and drive productivity gains.

Implement Lean projects-layout redesign, standard work, visual controls-to boost throughput and lower cost.

Maintain compliance with Daimler safety, quality, and financial controls for all warehousing processes.

Cost Optimization & Carrier Collaboration

Develop transportation strategies that balance cost, speed, and service reliability (e.g., pool points, multi-stop routes).

Negotiate spot-buys or premium freight decisions in partnership with Transportation Management and Finance.

Track freight claims and carrier scorecards; lead corrective actions for service failures.

Cross-Functional Collaboration & Customer Impact

Coordinate with other PDC managers, Procurement, and Supply Chain Engineering to resolve systemic flow constraints.

Interface with Customer Experience, DPMs, and dealer personnel to quickly resolve escalations and communicate status.

Align outbound capacity planning with kitting, packaging, and inventory teams to eliminate bottlenecks.

Knowledge You Should Bring

BS / BA and 4 years of relevant experience preferred OR 6+ years relevant experience leading teams of people in a high-volume manufacturing or logistics setting in lieu of a degree.

4+ years in high-volume distribution or e-commerce fulfillment leadership (pick-pack-ship, wave planning, or shipping).

Proven expertise with WMS / EWM systems for order waving, labor management, and shipping documentation.

Demonstrated success driving Lean warehousing or Kaizen projects that improved productivity or cost per unit.

Solid understanding of freight operations (parcel, LTL, truckload) and carrier performance management.

Strong analytical aptitude-able to interpret KPIs, create dashboards, and translate insights into action.

Experience leading teams across multiple shifts or a 24 / 7 / 365 environment.

An Exceptional Candidate Might Have

Lean Six Sigma Green- or Black-Belt certification.

APICS CLTD or similar logistics credential.

Hands-on experience launching a 7-day shipping model or automation (put-to-light, AMR, etc.).

Background in transportation cost modeling and carrier negotiation.

Demonstrated ability to integrate SAP EWM data with BI tools (Power BI, Tableau) for real-time visibility.

Why Join?

Own the outbound heartbeat. Deliver on Daimler's customer promise by shipping thousands of parts error-free-every day of the week.

Lead a high-impact team. Grow and mentor supervisors and associates who thrive on operational excellence.

Drive continuous improvement. Leverage data, Lean tools, and new technology to shape the future of Canton PDC logistics.

Grow with Daimler. Be part of a global brand that invests in leadership development, supply-chain innovation, and career advancement.

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Canton, OH US. Relocation assistance is not available for this position.

Schedule Type : Onsite

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

Visa sponsorship will only be open to current Daimler Truck North America employees working under an existing U.S. Daimler Truck North America Visa

All other applicants must be legally authorized to work permanently in the country the position is located in at the time of application

Final candidate must successfully complete a criminal background check

Final candidate may be required to successfully complete a pre-employment drug screen

Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions

EEO - Disabled / Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY / TDD enabled call 503-745-2137 or toll free 866-355-6935.