WC Claims Specialist

WC Claims Specialist

Arrow Exterminators is currently seeking a highly skilled and proactive WC Claims Specialist to lead and oversee the day-to-day management of our Workers' Compensation (WC) claims. The ideal candidate will be responsible for collaborating with our Third-Party Administrator (TPA), ensuring timely, accurate, and cost-effective claim handling, maintaining compliance with applicable state WC laws, and supporting business goals through strategic claims management.

Key Responsibilities :

• Oversee and coordinate all aspects of reporting, documenting, and managing workers' compensation claims.
• Serve as the primary liaison between the company and the TPA for claims handling, escalation, and resolution.
• Monitor claim activity to ensure timely investigations, accurate compensability decisions, and adherence to best practices.
• Analyze claim trends and outcomes; prepare reports for leadership on costs, reserves, and risk exposure.
• Collaborate with HR, the SVP of Risk Management, Safety, and Operations teams to support return-to-work initiatives and ensure modified duty assignments are effectively implemented.
• Review and challenge reserves, settlements, and litigation strategies to control costs and achieve favorable outcomes.
• Ensure compliance with state workers' compensation statutes, reporting deadlines, and internal policies.
• Conduct periodic claim reviews with the TPA and internal stakeholders to assess performance and identify areas for improvement.
• Provide training and guidance to internal staff on workers' compensation procedures and protocols.

Qualifications :

Preferred Attributes :

Are you ready to join our team? If you feel that you would be an ideal fit for this opportunity, please complete an initial 3-minute, mobile-friendly application so that we can review your information. We look forward to learning more about you! We are an Equal Opportunity and a Drug-Free Workplace.