www.brightviewcareers.com

Enhancement Manager

The Best Teams are Created and Maintained Here.

Job Summary

The Enhancement Manager (EM) schedules and directs personnel and resources towards providing quality, cost-effective enhancement services to clients. EMs support the Account Managers in estimating, design, and client meetings, as well as sell enhancement services to clients, with or without base maintenance contracts. The EM oversees a commercial landscape portfolio and multiple service teams. The EM is responsible for training and developing these individuals by providing day-to-day operational scheduling and guidance.

Duties and Responsibilities :

• Understand client needs via regular communication with the Account Manager(s)
• Manage all landscape enhancement services, including the coordination of all materials, people, equipment, and subcontractors required to produce quality work
• Inspect properties before scheduled service to properly prepare a specific action plan for service
• Understand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations to the appropriate party
• Monitor all aspects of the landscape and identify insect or disease problems
• Perform hands-on work with crews to meet work and scheduling demands
• Implement and enforce BrightView policies and procedures related to proper upkeep and maintenance, storage, use, and training required for branch equipment
• Work with the Branch Manager to identify staffing needs, hire new crew members, and prepare daily crew schedules
• Ensure proper paperwork is completed for all employee changes and hires
• Communicate with, counsel, train, discipline, review, and develop a growth plan for employees
• Hands-on training and support of crew members, including proper operation of equipment, pruning techniques, safety, and quality standards
• Focus on safety and monitor safety records
• Maintain and manage all required administrative systems, including but not limited to time sheets, job databases, and service schedules
• Order materials as needed and monitor costs and deliveries
• Request purchase orders and use in accordance with company guidelines
• Assist the Branch Manager in the performance of enhancement sales tasks as required

Education and Experience :

Physical Demands / Requirements :

Work Environment :