Deskside Support AnalystKellyMitchell Group • Irving, TX, US
Deskside Support Analyst
KellyMitchell Group • Irving, TX, US
17 days ago
Job type
- Full-time
Job descriptionAssociate degree in Computer Networking or 2+ years of related experience Prior help desk experience is preferred Can work and resolve most escalated tickets VIP / White Glove experience Prior iPhone support experience Medical, Dental, & Vision Insurance Plans Employee-Owned Profit Sharing (ESOP) 401K offered
Job Summary :
Our client is seeking a Deskside Support Analyst to join their team! This position is located in Irving, Texas.
Duties :
- Perform service, repair, and / or installation of computer products, including system hardware, parts management, software, and PCs
- Provide technical support to customers on operational and maintenance aspects of system equipment and serves as the customer contact
- Provide VIP support of mobile devices for both onsite and offsite executive staff
- Assist with laptop refresh of corporate devices
Desired Skills / Experience :
Benefits :
The approximate pay range for this position starting at $65,000 - $70,000+ . Please note that the pay range provided is a good faith estimate. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and location. We comply with local wage minimums.
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Deskside Support Analyst • Irving, TX, US
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