Talent.com
Assistant Community Manager
Assistant Community ManagerAsset Living • Napa, CA, US
Assistant Community Manager

Assistant Community Manager

Asset Living • Napa, CA, US
10 days ago
Job type
  • Full-time
  • Permanent
Job description

COMPANY OVERVIEW

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.

Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed’. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.

Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.

ASSISTANT COMMUNITY MANAGER

The Assistant Community Manager is responsible for overseeing, under the supervision of the Community Manager, the everyday operations and financial functions of the housing community. As the Assistant Community Manager, you will play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position. As an Assistant Community Manager, you will manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management in the absence of the Community Manager. As an onsite leader, you will supervise all aspects of the property and staff to ensure compliance with the company's policies and procedures, safety and fair housing guidelines, and liability concerns.

Essential Duties & Responsibilities

Financial Management

  • Responsible for posting all payments and income received from all applicants, current residents, and non-current residents accurately, timely, and efficiently.
  • Responsible for processing and reconciling daily all account receivables.
  • Monitor and follow up on bad debt to include preparation of late notices, resident and guarantor contact, and filing evictions.
  • Responsible for helping the property meet budgeted revenues, expenses, and Net Operating Income.
  • Responsible for posting of all charges to resident and non-current resident accounts; to also include bill back of utilities where applicable.
  • Responsible for all end-of-the-month closing procedures and reporting.
  • Maintain accurate and organized records; audit resident files to ensure accurate records.
  • Responsible for walking units and posting all move-out charges, statements, and security deposit refunds.

Personnel Management

  • Regular / daily onsite attendance is required
  • Use consistent techniques & company directives to screen, hire, train, coach, and develop onsite staff.
  • Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks.
  • Promote harmony and quality job performance of staff through support and effective leadership.
  • Ensure staff compliance and consistency with Company policies and procedures.
  • Strategic Leasing Management
  • Ensure staff leasing techniques are effective in obtaining closure, follow-up procedures met, signing / documentation of leases, and reporting systems are accurate and up to date.
  • Implement marketing strategies & systems put in place by the annual marketing plan.
  • Deal with resident complaints, concerns, and requests to ensure resident satisfaction.
  • Develop and implement resident retention programs (i.e., resident functions, special promotions, monthly newsletter, etc.)
  • Effectively show, lease, and move in prospective residents.
  • Administrative Management

  • Manage excellent customer service and monitor service request turnaround and responsiveness of maintenance staff.
  • Maintain property appearance and ensure repairs are noted and completed on a timely basis (this requires regular property inspections and tours)
  • Assist with supervision of all business functions related to operations.
  • Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids / pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)
  • Education / Experience

  • High School Diploma or Equivalent; Bachelor’s degree preferred or two years experience in the housing industry; or one to two years related experience and / or training; or equivalent combination of education and experience.
  • Ability to understand and perform all onsite software functions; basic computer skills required.
  • Must have basic knowledge of Fair Housing Laws and OSHA requirements.
  • Physical Requirements

  • While performing the duties of this job, the employee is regularly required to remain in a stationary position, often standing or sitting for prolonged periods, communicate with others to exchange information, repeat motions that may include wrists, hands, and / or fingers, assessing the accuracy, assess the accuracy, neatness, and thoroughness of the work assigned.
  • The employee is frequently required to move about to accomplish tasks or move from one worksite to another.
  • The employee is occasionally required to ascend / descend ladders, stairs, scaffolding, ramps, step stools, and the like, move self into different positions to accomplish tasks in various environments including tight and confined spaces, work in an overhead position and reach, adjust or move objects of up to 25 lbs. in all directions, lift and place objects up to 25 lbs, operate machinery or power tools, operate motor vehicles and / or golf carts, identify and inspect objects, be able to work overtime, weekends, night hours (emergencies) work in small and / or enclosed spaces, traverse flat and non-flat terrain, work in extremely low or high temperatures, work in outdoor environments such as precipitation and wind, be exposed to hazardous chemicals.
  • At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to : skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full-time employees also receive paid sick days and company holidays.

    Salary Range : $23 per hour to $24 per hour

    This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

    Create a job alert for this search

    Assistant Community Manager • Napa, CA, US

    Related jobs
    Community Association Manager

    Community Association Manager

    Associa • Rohnert Park, CA, US
    Full-time
    With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unriv...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Team Lead

    Assistant Team Lead

    Raley's • Napa, CA, US
    Full-time
    We are now hiring Great People Who Care!.We are looking for a fearless and inspiring Assistant Team Leader who has a passion for food. Our Assistant Team Leader will assist in day to day throughout ...Show more
    Last updated: 5 days ago • Promoted
    Partnership and Community Success Manager

    Partnership and Community Success Manager

    Pacific School of Religion • Berkeley, CA, US
    Full-time
    PSR is seeking a passionate and versatile Partnership and Community Success Manager to champion the holistic user and partner journey on our Kwaray platform. This role will combine community engagem...Show more
    Last updated: 28 days ago • Promoted
    Assistant Store Manager

    Assistant Store Manager

    Comoto • Santa Rosa, CA, US
    Full-time
    Average total pay : $20 - $25+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal). Comoto Holdings is America's largest and fastest-growing omnichannel...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Community Manager

    Assistant Community Manager

    Fairfield Residential • USA, California, Tiburon
    Full-time
    At Fairfield, we are proud to be a leader in the multifamily housing industry.We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfie...Show more
    Last updated: 30+ days ago
    Assistant Community Manager - Santa Rosa, CA

    Assistant Community Manager - Santa Rosa, CA

    USA Multifamily Management, Inc. • Santa Rosa, CA, US
    Full-time
    ASSISTANT COMMUNITY MANAGER - College Creek Family Apartments - Santa Rosa, CA.USA MULTIFAMILY MANAGEMENT, INC.We develop, build, own and manage our properties. Our properties are located throughout...Show more
    Last updated: 30+ days ago • Promoted
    Community Manager

    Community Manager

    Avanath • Mill Valley, CA, US
    Full-time
    Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. At Avanath, every day is an opportunity to make a difference in someone'...Show more
    Last updated: 1 day ago • Promoted
    Assistant Store Manager PT

    Assistant Store Manager PT

    LIDS Corporation • Fairfield, CA, US
    Full-time
    Lids Sports Group is the largest licensed sports retailer in North America, selling fan and fashion-oriented headwear and apparel across the US, Canada, Mexico, Europe, and Australia.Operating out ...Show more
    Last updated: 1 day ago • Promoted
    Community Manager (Vineyard Crossings)

    Community Manager (Vineyard Crossings)

    MidPen Housing • American Canyon, CA, US
    Full-time
    At MidPen, we build communities that change lives.Since 1970, we have been committed to our mission : to provide safe, affordable housing of high quality to those in need. establish stability and op...Show more
    Last updated: 19 days ago • Promoted
    Part-Time Assistant Community Manager - Concord, CA

    Part-Time Assistant Community Manager - Concord, CA

    USA Multifamily Management, Inc. • Concord, CA, US
    Part-time
    ASSISTANT COMMUNITY MANAGER - Vintage Brook Senior Apartments.USA MULTIFAMILY MANAGEMENT, INC.We develop, build, own and manage our properties. Our properties are located throughout California and N...Show more
    Last updated: 30+ days ago • Promoted
    Senior Community Manager

    Senior Community Manager

    Asset Living • Calistoga, CA, US
    Full-time +1
    Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide.Founded in 1986, Asset Living has decades of experience delivering exceptional value ...Show more
    Last updated: 30+ days ago
    Community Manager

    Community Manager

    Asset Living • Santa Rosa, CA, US
    Full-time +1
    Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide.Founded in 1986, Asset Living has decades of experience delivering exceptional value ...Show more
    Last updated: 30+ days ago
    Community Manager

    Community Manager

    Fairfield Residential • USA, California, Tiburon
    Full-time
    At Fairfield, we are proud to be a leader in the multifamily housing industry.We are passionate about creating exceptional apartment living. Among the most experienced multifamily companies, Fairfie...Show more
    Last updated: 30+ days ago
    08625 Assistant Store Manager

    08625 Assistant Store Manager

    SBH Health System • Concord, CA, US
    Full-time
    Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining bran...Show more
    Last updated: 30+ days ago • Promoted
    Manager, Community & Partnerships - Highly Regulated CPG

    Manager, Community & Partnerships - Highly Regulated CPG

    Consumer Capital Management • Sonoma, CA, United States
    Full-time
    Remote (preferred : Austin, San Francisco, Chicago).This role is with our highly regulated CPG portfolio company, JOEY.As part of a growing startup backed by a larger portfolio, you will have the op...Show more
    Last updated: 26 days ago • Promoted
    Assistant Store Manager CosmoProf 09363

    Assistant Store Manager CosmoProf 09363

    SBH Health System • Walnut Creek, CA, US
    Full-time
    Assistant Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and mainta...Show more
    Last updated: 30+ days ago • Promoted
    Abercrombie & Fitch - Assistant Manager, Sunvalley

    Abercrombie & Fitch - Assistant Manager, Sunvalley

    Abercrombie & Fitch • Concord, CA, US
    Full-time
    The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and excepti...Show more
    Last updated: 30+ days ago • Promoted
    Assistant Store Leader

    Assistant Store Leader

    Serena & Lily • Sonoma, CA, United States
    Full-time
    Serena & Lily is seeking an Assistant Store Leader to be part of the leadership team at our storefront in PALO ALTO, CA.The Assistant Store Leader is responsible for assisting store leadership in e...Show more
    Last updated: 8 days ago • Promoted