Associate Director Of Graduate Programs
This position manages key elements of academic operations for multiple graduate programs in the School Of Professional Studies (SPS). The Associate Director Of Graduate Programs supervises various staff in the Graduate Programs department and is the primary point of contact for faculty teaching in master's degrees and advanced graduate certificates at SPS. The Associate Director is also responsible for key faculty development and process improvements in Graduate Programs. In collaboration with faculty directors and the director of graduate programs, this position manages the day-to-day operations of graduate programs and certificates. Responsibilities include : recruiting, interviewing, hiring, and developing adjunct faculty; leading curriculum development and implementing curriculum updates in collaboration with the program faculty director; managing all other aspects of an assigned program. The Associate Director provides program and project management leadership for other departments in SPS (Distance Learning, Student Advising, Registrar's Office, Finance, Marketing and Recruiting) and Northwestern University to ensure that programs and graduate certificates are managed effectively and efficiently at the highest degree of academic quality.
Specific responsibilities :
- Assist with the planning, review, and promotion process of full-time faculty.
- Actively recruit new faculty members to increase program and bench strength via conferences, professional associations, and other events. Interview, select, hire, and schedule new faculty in cooperation with faculty directors.
- Build positive rapport and engagement with faculty director and faculty in specified graduate programs and advanced graduate certificates
- Implement faculty development initiatives and individually consult with faculty to improve instruction in their specific courses.
- Independently develop and implement annual course schedules for multiple graduate and advanced graduate certificate programs with director approval and oversight; work directly with faculty to rehire and solidify teaching schedules.
- Serves as main point of contact for faculty questions, support and resolution of issues. This includes, new faculty onboarding and support, guidance regarding student issues, and overall teaching and learning support.
- Administer and assess student evaluation data and execute appropriate changes in faculty rehires and curriculum updates.
- Administer SPS and NU policies regarding grade submission, course preparation, and evaluations.
- Co-lead 2 faculty meetings per year per program with faculty director.
- Assure faculty compliance with SPS policies and procedures.
- Recommend and implement enhancements to SPS faculty processes to help streamline operations and improved efficiencies.
- Hires and develops TAs, when appropriate.
Minimum qualifications :
A Bachelor's degree or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.Five to seven years of experience working in an academic environment directly related to supporting education programs, including regular contact with students and faculty.Minimum competencies :
Leadership : Demonstrates the ability to lead staff and faculty and academic programming with an emphasis on collaboration, adaptability, and effective problem solving to ensure the quality of academic experience.Interpersonal skills : Demonstrates the ability to build relationships and influence others to effectively execute initiatives.Problem solving : Formulates realistic plans and contingencies and establishes appropriate measurements of anticipated results.Communication, oral and written : Communicates effectively one-on-one, in small groups, and in public speaking contexts; writes precise, well-organized emails, letters, and memos while using appropriate vocabulary and grammar.Customer focus : Regularly monitors student and faculty satisfaction; provides suggestions to improve quality and value to students and faculty.Efficiency : Effectively performs duties and responsibilities; displays attention to detail; supports organizational policies; anticipates demands / pressures of assignments and adjusts accordingly.Organization : Plans, organizes and schedules in an efficient, productive manner; anticipates contingencies and pays attention to detail; targets projects or initiatives that require special attention and focuses on key tasks when faced with limited time and / or resources.Computer proficiency : Successfully uses multiple software programs independently. Software may include Microsoft Office, email, and PeopleSoft.Cultural competency : Aware of and sensitive to different cultures and norms represented by the diverse populations of SPS and NU, and able to foster an inclusive and equitable environment for faculty and students.Preferred qualifications :
A Master's degree or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired.10 years of professional work experience in academic program management and higher education.Preferred competencies :
Business acumen : Possesses business savvy and demonstrates the activity to foster and lead cost-efficient initiatives without sacrificing quality or core values.Coachability : Being receptive to feedback, willing to learn, embracing continuous improvement.Creativity : Explores alternatives to existing products and services; identifies opportunities to improve procedures and practices; shows imagination.