Sales Operations Coordinator

Greenlink Human Capital Management has been a trusted provider of human capital solutions for over a decade. We leverage award-winning technology that integrates payroll, HR, benefits, time tracking, talent acquisition, and culture development. Our team is highly experienced and dedicated to putting clients first, which is why we are one of the fastest-growing independent solution providers.

SUMMARY

The Sales Operations Coordinator plays a key role in optimizing sales performance, supporting revenue growth, and ensuring operational excellence across the sales organization. This individual is responsible for maintaining data integrity, managing systems, and delivering insights that help leadership make informed, data-driven decisions.   In the Human Capital Management (HCM) industry - where technology, compliance, and client experience intersect - the Sales Operations Coordinator ensures that the sales team has the tools, processes, and visibility needed to win and retain business efficiently. This role also provides direct administrative and operational support to the Managing Partner to streamline day-to-day sales execution and leadership activities.

MISSION

Greenlink HCM is dedicated to helping businesses and their people succeed by providing tailored solutions and unmatched support. Our approach is rooted in building lasting relationships that ensure mutual growth and long-term success for both our clients and our team. In everything we do, we prioritize trust over transaction.

VALUES

G.S.D  - Be empowered to get things done at a high-level and make a meaningful impact. Ensure every action aligns and advances our mission.

Own It  - Be accountable for your actions, decisions, and outcomes. Step up with a sense of urgency and an ownership mindset by being fully invested in the success of your work and the organization.

GRIT - Embody perseverance, passion, and a strong work ethic to overcome obstacles and achieve long-term success.

Advocacy   - Aim to build strong, trust-based relationships by ensuring clients and partners feel understood and valued through proactive support.

YOUR DUTIES WILL INCLUDE

• Serve as the operational backbone for the sales team by managing the tools, data, and processes that drive sales productivity and pipeline visibility.
• Support sales representatives throughout the deal cycle - including quoting, proposal generation, pricing validation, contract preparation, and CRM updates - to ensure speed, accuracy, and consistency across all client engagements.
• Maintain the sales enablement infrastructure, including shared templates, collateral, and process documentation, ensuring the team has quick access to current and compliant materials.
• Develop and distribute regular sales performance dashboards tracking pipeline metrics, conversion rates, quota attainment, and forecast accuracy.
• Partner with sales leadership to analyze trends and identify opportunities to improve deal velocity, win rates, and territory performance.
• Optimize CRM configuration, workflows, and data integrity to enable efficient reporting, automation, and end-to-end visibility into the sales funnel.
• Work closely with Implementation and Operations to ensure smooth transitions from sales to onboarding.
• Manage the Managing Partner's calendar, scheduling, and travel logistics , ensuring efficient time management and preparation for meetings.
• Handle backend sales tasks such as quote preparation, proposal follow-ups, CRM updates, and meeting documentation.
• Coordinate internal and external communications on behalf of the Managing Partner, maintaining confidentiality and professionalism at all times .
• Track action items, commitments, and follow-ups to ensure accountability and timely completion.
• Provide administrative support for client meetings, conferences, and business development activities (e.g., travel coordination, client research, briefing materials).

TOOLS AND RESOURCES

PREFERRED SKILLS

E DUCATION

WHAT WE OFFER

Employment at Greenlink HCM is contingent upon the successful completion of a background check. This may include, but is not limited to, verification of employment history, education, criminal records, and other relevant screenings as required by the position. Any offer of employment is conditional until all background check results have been reviewed and deemed satisfactory by Greenlink HCM.