Director, Customer Account Management

Director of Sales

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work mattersand so do you.

About the Role

As the Director, you'll be accountable for helping your team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution vertical. Collaboration is keyyou'll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team of sales executives and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the AVP, Services & Distribution Sales.

Responsibilities include :

• Meet and exceed revenue targets.
• Set and execute an aggressive sales execution strategy to generate strong annual revenue growth.
• Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year.
• Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews.
• Maintain key customer relationships and develop and implement strategies for sales.
• Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG's values of United, Kind, and Growing.
• Conducts weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles.
• Fosters peer collaboration across sales team to enhance the performance of everyone.
• Provide feedback to UKG senior management on market trends and methods to become more effective in meeting our goals through deeper service to our customers.

About You

Basic Qualifications :

Preferred Qualifications :

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched.

UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.