Patient Access Representative

A company is looking for a Patient Access Representative I.

Key Responsibilities

Answer incoming calls and direct patients to the appropriate resources

Assist with questions regarding policies, paperwork, and payment inquiries

Provide technical support for patient portal and scheduling needs

Required Qualifications

High school diploma or equivalent required

Experience in a call center environment; healthcare experience preferred

Prior customer service experience in medical or mental health practices preferred

Must have access to high-speed internet and strong computer proficiency

Ability to work with diverse populations and demonstrate inclusivity