Multi-Unit-Manager
Dunkin'Albany, NY, US30+ days ago
Job type
- Full-time
Job descriptionAble to perform all duties of restaurant team members and restaurant managers Ensure all restaurants in their portfolio are meeting Brand operational standards and food safety standards Analyze restaurant sales and drive improvement in restaurant operations, execution, sales and profitability Understand local marketing area and competitor trends Establish sales and service goals with franchise owners and restaurant managers Provides great guest service and resolves issues Lead team meetings Deliver training to restaurant managers on a variety of topics including marketing windows and LTOs and Brand initiatives Ensure that restaurants correctly execute new products and processes in a marketing window Develop business plans for their portfolio and develop action plans with franchise owners Drive a clear vision and clearly communicates to the team Engages with Dunkin' Brands Field Operations team as appropriate Recruit, hire, onboard and develop restaurant managers Plan, monitor, appraise and review restaurant employee performance Manage and coordinate the Restaurant Management team to support their restaurant performance & execution Coach Restaurant Managers to drive sales, improve profitability and guest satisfaction Basic computer skills Fluent in spoken and written English Basic math and financial management 3 years previous multi-unit or similar experience in retail, restaurant or hospitality College degree preferred Strong analytical skills and business acumen Works well with others in a fun, fast-paced team environment On time, demonstrates honesty and a positive attitude Willingness to learn and embrace change Guest focused Ability to train and develop a team Time management Problem solving Motivating others Standing on feet Repetitive motion including bending, stooping and reaching Lifting packages Wearing a headset (if applicable) Working in a small space Requires travel between restaurants
Multi-Unit-Manager
A Multi-Unit Manager generally provides leadership, coaching and direction to approximately 5-8 restaurants. A Multi-Unit Leader supports Restaurant Manager(s) to ensure excellent restaurant operations, helps to maximize sales and profits of each restaurant and to ensure they are delivering great guest service and meeting and executing all applicable Brand standards.
Benefits :
- PTO / Sick Pay
- Health Insurance
- 401K
- Employee Assistant Program
- Pay Based on Experience
- Bonus Pay
- Paid Training
- Mileage / Gas Reimbursement
- Fun Atmosphere
Responsibilities Include :
Management Responsibilities Include :
Education / Experience :
Key Competencies :
Physical Demands / Working Conditions :
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Multi-Unit-Manager • Albany, NY, US
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