Account Manager

Job Description

Job Description

WORK SAFELY – Accidents are preventable.

and Duties

• Sales marketing, promotion and follow-up activities to generate sales of industrial scales, weighing systems, laboratory balances and force measurement equipment.
• Meet sales goals set forth by the sales manager or supervisor.
• Meet ISO 9001 Quality Management System objectives and follow processes.
• Greet walk-in customers with a warm and positive attitude.

 Demonstrate equipment to end-users when necessary.

 Sales quotations – via phone, fax, computer, email and personal sales calls.

 Make cold calls.

 Follow up on company provided or factory provided sales leads.

 Be a source to G.T. Michelli for information from the field relating to safety,

products, competitors, markets, etc.

 Attend sales training sessions.

 Travel is required via company vehicle. The general travel area is within 100

mile radius of the office with some exceptions.

 Willingness to maintain an office within your residence if required.

 Participate in the on-call rotation for salesman.

 Work beyond the 40 hour, 5 days a week as necessary.

 Carry a cell phone or paging device when on-duty.

 Willing to assist other co-workers when available or time permits.

 Occasionally assist service personnel with installations.

 Use of a CRM system to log customer data

 Analytical skills.

 People management skills.

 Results oriented.

 Able to handle multiple tasks with organization.

 Friendly customer service attitude.

 Good communication and interpersonal skills, ability to work with others.

 Read and write the English language.

 Good phone etiquette.

 Follow directions of management.

 Meet deadlines as necessary.

Experience  Industrial sales preferred.

 Military training is a plus.

 System / Value-added selling is a plus.

Qualifications  Use of a computer – i.e. Microsoft MS Outlook, MSWord, MS Excel, MS

PowerPoint programs.

 Electrical and mechanical aptitude, basic understanding of electronic and

mechanical concepts.

 Read and understand sales equipment specifications and basic technical

manual procedures.