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Administrative Assistant Sales

Administrative Assistant Sales

CLASSIC CLEANOUTS INCMalden, MA, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Bonus based on performance
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development

Job Title : Administrative Assistant Sales Support

Job Summary :

We are seeking a highly organized and motivated Administrative Assistant to support our sales team in the fast-paced junk removal and dumpster rental industry. The ideal candidate will handle day-to-day administrative tasks, assist with sales coordination, and ensure a smooth customer experience from initial inquiry to service completion.

Key Responsibilities :

  • Sales Support :

    • Respond to customer inquiries via phone, email, and online platforms (Google, Facebook, website leads).

  • Prepare and send estimates, service proposals, and invoices.
  • Follow up on pending quotes and leads to help close sales.
  • Maintain accurate sales records and customer data in CRM systems (e.g., HubSpot, Workiz).
  • Administrative Duties :

    • Schedule junk removal jobs and dumpster deliveries / pickups efficiently.

  • Prepare and organize required job documentation.
  • Handle customer billing, payment processing, and customer account reconciliations.
  • Order office and field supplies as needed.
  • Handle accounts receivable.
  • Customer Service :

    • Provide outstanding customer service by addressing concerns and resolving issues promptly.

  • Collect and process customer feedback to improve services.
  • Manage online reviews and help maintain a positive online presence.
  • Marketing Assistance :

    • Support marketing initiatives such as email campaigns, social media updates, and promotional material preparation.

  • Track and report on lead sources and marketing effectiveness.

    • Qualifications :

  • Previous experience in administrative support, sales coordination, or customer service (experience in waste management or service-based industries is a plus).
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.
  • Ability to work independently and in a team environment.
  • High attention to detail and accuracy.
  • Bilingual abilities are a plus.

    • Compensation & Benefits :

  • Competitive hourly wage or salary based on experience.
  • Performance-based bonuses or sales commission opportunities.
  • Paid time off and holidays.
  • Health benefits.
  • Opportunities for advancement within the company.
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