Computer & Telecommunications Support Technician
InstantServe LLCLas Vegas, NV, United States10 days ago
Job type
- Full-time
Job descriptionManage the use of computers, computer laboratory equipment, and telecommunication equipment, provide notification of malfunctioning equipment, and identify / research needed upgrades to equipment Primary Information Technology Asset Management (ITAM) custodian and maintain inventory control of all accountable equipment Serve as the Information Assurance Officer (IAO) to interface with AFNET Enterprise Service Desk for all computer / software related issues and the Security Officer Provide hardware and software system administration on all workstations, including office computers, servers, fax machines, notebooks / tablets, scanners, satellite receivers, switches, routers, printers, telephone control and other peripherals critical to proper function of technology systems Implementation. Implement any required new systems (software / hardware). Set up new computers and other information systems in a timely manner to support continuous improvement with minimal interruption of operations IAW base directives Network. Provide all networking architecture recommendations and networking support to maintain / improve networks including commercial network, the Nellis LAN network, and QoLnet, if applicable. Work with local internet provider to ensure, as much as possible, uninterrupted connectivity to service by ensuring best equipment and service connection across the E&TS IT infrastructure. Safeguarding / Security. Establish procedures for safeguarding all critical data. Design back-up methodology to guarantee uninterrupted service to customers. Provide proper information security on all systems. Educate personnel on proper security procedures to protect sensitive data and records. For public & testing computers, run a virus scan on each laptop / desktop weekly and check for Personally Identifying Information left behind by users and delete that information. Tracking. Develop tracking system (including all required documentation) to monitor all information systems. Establish diagram of facility with associated database to track fixes and implementation of information systems. Migration. Conduct upgrades to databases and provide for safe migration of important data from one system to another. Install and maintain databases. Support. Perform all system support for successful operation of the technology. Provide recommendations to E&TS Chief for future planning and improvements to existing information systems structure Planning. Provide recommendations to E&TS Chief for future planning and improvements to existing information systems structure. Research and purchase. Assist E&TS Chief in research and purchase recommendations of all information systems and components required to improve existing structure. Coordination. Coordinate with external agencies and IAW base directives to complete computer support / training and telecommunication requirements. Training & Education. Train office personnel on software required for them to efficiently execute their jobs. Educate personnel on proper security procedures to protect sensitive data and records. Provide database access and training to users. Communicate system information / updates to users. E&TS Website. In coordination with FSS Marketing Office, provide maintenance on the Nellis AFB Education & Training Web page, update links, build pages and manage layouts. Information Technology Asset Management (ITAM). In addition to maintaining 100% accountability for Information technology Asset Management (ITAM) inventory; coordinate with HQ ACC / A1KE / 99 CS on technology and equipment upgrades IAW directives. Outdated equipment must be transferred to another account or processed out through DLA Disposition Services (formerly DRMO) within 90 days of being replaced. Equipment storage area must be kept neat, organized, and provide a staging area for useful computers, peripherals and supplies only. Customers. Ensure all systems are prepared for customer log-on, Wi-Fi is functioning, printer has paper and operational, and other peripherals work properly. Provide customer assistance with logging in, operating MS Office Suite, searching internet, and operating all IT devices and peripherals. Promote user awareness concerning limitations (unauthorized / illegal use) of IT resources, utilizing only those programs currently available on the system .
Job Description : Qualifications
- Must have / maintain Computing Technology Industry Association Security+ certification and all other certification requirements IAW base network requirements
- At least 2 years of proven experience in computer hardware and software application support
- Excellent customer service skills, verbal communication skills
- Appropriate related professional work or volunteer experience of at least 1 year is required
- Knowledge of / experience with Air Force computer / network security regulations is mandatory.
- Must be able to utilize Microsoft Office 360 (including Internet Explorer).
- Must be able to install and operate multi-media software using stand-alone or networked computers.
- Must be able to trouble-shoot software problems.
Responsibilities :
Create a job alert for this search
Computer Technician • Las Vegas, NV, United States
Related jobs
A company is looking for a Customer Support Analyst II.Key Responsibilities Act as the primary point of contact for customers via various communication channels to address their needs and resolve...Show moreLast updated: 30+ days ago A company is looking for a Customer Support Supervisor to lead a team of Customer Care Representatives.Key Responsibilities Provide day-to-day leadership, coaching, and direction to the customer ...Show moreLast updated: 30+ days ago 
Now is the time to join PDS Health.You will have opportunities to learn new skills from our team of experienced professionals.
If you're ready to take your career to the next level and gain valuable...Show moreLast updated: 5 days ago
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...Show moreLast updated: 4 days ago
We are seeking a knowledgeable IT Technician to join our team.As the IT Technician, you will be responsible for ensuring our computer systems, networks, and equipment are operating at peak performa...Show moreLast updated: 30+ days ago A company is looking for a Customer Support Specialist II to provide advanced support and optimize customer experience.Key Responsibilities Manage and triage escalated support cases from Tier 1 t...Show moreLast updated: 30+ days ago 
We are seeking a skilled Desktop Support Technician to join our team as a 1099 independent contractor.Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answe...Show moreLast updated: 6 hours ago
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best.
When a network goes down, vital information may be l...Show moreLast updated: 30+ days ago
To be eligible for this position please ensure that you have completed the employment history on the application and uploaded the required documentation : .
High school graduation or other equivalent ...Show moreLast updated: 4 days ago
On-Call IT Field Technician – PC, Mac, TV Configuration, Printer & Scanner Support.Cities (Local, Onsite Support).Flexible – You accept jobs based on your availability.You’ll join our technicia...Show moreLast updated: 30+ days ago
Please ensure that you have read the job description for the position.To be eligible for this position, please ensure that you have completed the employment history on the application and uploaded ...Show moreLast updated: 2 days ago
The SHOW comes alive at MGM Resorts International.Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being ...Show moreLast updated: 3 days ago
Enterprise Solutions and Management (ESM) is a rapidly growing government contractor that provides strategic IT services that meet mission needs for Defense and Federal customers.Job Description an...Show moreLast updated: 30+ days ago
Lutron is seeking service-focused individuals to join our.DIY and PRO Technical Support teams.These roles are ideal for those who are passionate about delivering outstanding support and creating ex...Show moreLast updated: 30+ days ago A company is looking for a Customer Support Scientist II.Key Responsibilities Review and report customer DNA sequencing data Monitor quality of DNA sequencing data and perform proactive follow-u...Show moreLast updated: 12 hours ago 
ROLE : The technician serves to maintain the proper operation of company desktop computers for internal customers, provides IT help desk support and services networked systems.To perform this job suc...Show moreLast updated: 2 days ago Please ensure that you have read the job description for the position.To be eligible for this position, please ensure that you have completed the employment history on the application and uploaded ...Show moreLast updated: 6 hours ago 
We are looking for an experienced Business Systems Applications Support Specialist who will be able to take charge of the Business Applications Support Helpdesk and Ticketing, be the Level 1 and 2 ...Show moreLast updated: 2 hours ago
- Promoted
Customer Support Analyst II
VirtualVocationsNorth Las Vegas, Nevada, United StatesFull-time
- Promoted
Customer Support Supervisor
VirtualVocationsNorth Las Vegas, Nevada, United StatesFull-time
- Promoted
Desktop Support Technician
PDS HealthHenderson, NV, United StatesFull-time
- Promoted
Information Technology Professional (IT Support) (Las Vegas)
US NavyLas Vegas, NV, USPart-time
- Promoted
IT Technician (Field)
Cal Tech ServicesLas Vegas, Nevada, United StatesPart-time
- Promoted
Customer Support Specialist
VirtualVocationsNorth Las Vegas, Nevada, United StatesFull-time
- New!
LAS VEGAS, NV - DESKTOP SUPPORT TECHNICIAN
HeunetsLas Vegas, Nevada, United StatesFull-time
Quick Apply
- Promoted
Information Technology Professional (IT Support)
US NavyHenderson, Nevada, United StatesPart-time
- Promoted
Computer Technician II Adult Education Programs
Clark County School DistrictLas Vegas, Nevada, USAFull-time
On-Call IT Field Technician & TV Configuration - Las Vegas, NV- Hiring Now
Geeks on SiteNorth Las Vegas, NV, USFull-time
Quick Apply
- Promoted
Network Technician III - Networking Services
Clark County School DistrictLas Vegas, NV, United StatesFull-time
- Promoted
Network Technician - Mandalay Bay
MGM Resorts InternationalLas Vegas, NV, United StatesFull-time
Desktop Support Technician
ESMNellis AFB, NV, USAFull-time
Quick Apply
- Promoted
Technical Support Representative - Las Vegas, Nevada
Lutron Electronics Co., IncLas Vegas, NV, United StatesFull-time
- Promoted
- New!
Customer Support Scientist
VirtualVocationsNorth Las Vegas, Nevada, United StatesFull-time
- Promoted
IT Technician
JW Marriott Las Vegas Resort and SpaLas Vegas, NV, United StatesFull-time
- Promoted
- New!
Computer Technician II - Adult Education Programs
Clark County School DistrictLas Vegas, NV, United StatesFull-time
- Promoted
- New!
Application Support Specialist
Fusion HCRLas Vegas, NV, United StatesFull-time