Fraud Investigation Specialist

Job Details :

Job Title : Fraud Investigation Specialist

Job Duration : 6 Months contract

Location : Overland Park, KS

At least 1 year relevant experience required.Conduct in depth analysis and / or investigations to identify and manage fraudulent activities.

This includes customer authentication, fraud investigations and / or compliance with fraud policies in all business channels. Analyze relevant data to confirm or clear fraud, validate customer ID authentication and violations of fraud polices that could adversely impact Telecommunication. Evaluate fraud trends related to fraudulent orders and identity theft.

Perform research and draw conclusions. Researches and / or notifies appropriate internal staff for customer verification or legal action.

Participates in establishment and implementation of policies and procedures designed to identify and deter fraudulent usage.

Investigates and responds to fraud escalations. Establishes and improves fraud-related process. Identifies issues and recommends solutions on team projects.