Business Support Stores Supervisor
JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Location : Pontiac, Michigan onsite at Pontiac Stamping
Position Summary
We are seeking an experienced Operations Supervisor to oversee indirect materials operations at our client facility. This role involves supervising staff, managing inventory operations, and ensuring efficient dock receiving, shipping, and material movement processes. The successful candidate will lead daily operations while maintaining high standards of safety, quality, and operational excellence.
Key Responsibilities
Daily Operations Management
- Supervise indirect materials operations team and manage daily attendance tracking
- Oversee dock receiving, shipping, and material inventory processes
- Conduct daily team meetings and provide coaching to employees
- Review and approve time clock entries for payroll processing
- Monitor and resolve operational issues with Dock / Crib / MRP processes
Inventory & Materials Management
Execute daily scanning operations using scan sheetsCreate shipping documentation for outbound materialsConduct part lookups for customer requirementsFollow up on open purchase orders and non-conformance issuesEnsure completion of annual cycle counts and maintain inventory accuracySupport MRP Planner and WRA Coordinator functionsReporting & Communication
Compile and distribute End of Shift (EOS) reportsMaintain and update Level 4 / 5 BPD boards and IMM OT Equalization sheetsProcess monthly shipper requests (Libra / Crystal Water)Review Unsourced Templates from MRP before sending to IMLAttend weekly JLL BPD reviews and monthly staff meetingsQuality & Compliance
Conduct SIF / GCTA reviews with team membersComplete layered audits with team membersReview and update standardized work proceduresComplete required annual training programsProcess 2209 movement documentationStakeholder Management
Attend weekly IMM meetings with IMLCoordinate with UAW representatives on current eventsAddress Crystal Water / Aramark operational issuesConduct weekly TIS reviews with teamRequired Skills & Qualifications
Education & Experience :
High school diploma or equivalent required3+ years of supervisory experience in warehouse / materials management operations2+ years of experience in indirect materials or MRO inventory managementTechnical Skills :
Proficiency with warehouse management systems (WMS) and inventory management softwareExperience with MRP (Material Requirements Planning) systemsKnowledge of shipping / receiving procedures and documentationFamiliarity with barcode scanning systems and inventory trackingLeadership & Communication :
Proven ability to supervise and develop team membersStrong verbal and written communication skillsExperience conducting performance reviews and employee coachingAbility to facilitate meetings and present information clearlyOperational Skills :
Understanding of dock operations, shipping, and receiving processesKnowledge of inventory control principles and cycle counting proceduresExperience with purchase order management and supplier coordinationFamiliarity with non-conformance and quality control processesPreferred Skills & Qualifications
Advanced Experience :
Bachelor's degree in Supply Chain Management, Operations, or related field5+ years of supervisory experience in manufacturing or industrial environmentExperience with union workforce managementCertification in inventory management (APICS, CPIM) or supply chain managementTechnical Expertise :
Advanced proficiency with SAP, Oracle, or similar ERP systemsExperience with 3PL (Third Party Logistics) operationsKnowledge of Lean Manufacturing principles and continuous improvement methodologiesFamiliarity with safety management and OSHA complianceIndustry Knowledge :
Experience in automotive, aerospace, or heavy manufacturing industriesUnderstanding of indirect materials and MRO (Maintenance, Repair, Operations) categoriesKnowledge of contract logistics and client facility managementExperience with vendor management and supplier relationship developmentLeadership Capabilities :
Experience managing teams of 10+ employeesDemonstrated ability to implement process improvementsStrong analytical and problem-solving skillsExperience with budget management and cost control initiativesLocation : On-site Pontiac, MI
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth :
401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company Holidays