Communications Operator

Communications Operator

Under the direction of the Call Center Supervisor, the Communications Operator performs extensive customer contact by providing timely, courteous telecommunications service for all components of Valleywise Health and is responsive to all callers by soliciting sufficient information to identify the nature and urgency of the call in order to refer and / or respond appropriately. The Communications Operator performs multiple telephone functions, maintains call schedules, has access to sensitive information, uses specialized equipment and / or systems, and frequently needs to work independently without direct supervision, especially during the evening and weekend shifts.

Hourly Pay Rate : $15.60 - $23.01

Qualifications

Education :

• Requires a High School Diploma or GED.

Experience :

Knowledge, Skills, and Abilities :

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